Ratings based on 97 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024 on Hotels
by A verified traveler
لن أكرر التجربة
Posted 9 May 2024 on Hotelsالأثاث قديم وغير مريح والتكييف متوسط البروده والمياه في تطفو في الحمام
Comment from Hotel Management
24 May 2024 by Emex Team, Hotel Management
Dear Mr Abdulla , First of all thank you for your choice Emex Hotel .I would like you to inform that the renovation take a place at Emex Hotel , We are looking forward to have the pleasure of welcomıng you back soon at Emex Hotel .With Warmest Regards , Emex Hotel Team
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
20 Apr 2024 by Emex Team, Hotel Management
.Dear Guest ,Thank you very much for your kind interest & nice comments to Emex Hotel Kocaeli .We are looking forward to have the pleasure of welcomıng you back soon at Emex Hotel .With Warmest Regards , Emex Hotel Team
by A verified traveler
Posted 15 Feb 2024 on Hotels
I was bot expecting the room to be like how i have seen, old furnitures in yhe bedrooms i also request a balcony that inhave not had in my room what i have paid for. Down stairs walking reception is all loooking over the top star but when it comes to rooms are not at all!! Was disappointed.
by A verified traveler
Posted 26 Jan 2024 on Hotels
by A verified traveler
Posted 14 Sep 2023
View of the sea
Comment from Hotel Management
15 Sep 2023 by Emex Team, Hotel Management
Dear Mr Khaled ,First of all thank you for choose Emex HotelWe couldn't understand exactly why you are dissatisfied. We would like you to enlighten us further on this issue.Best RegardsEmex Team
by A verified traveler
Posted 2 Sep 2023
I wonder how you consider it as 5 star hotel and the truth is not even 1 star, carpet very dirty, bed condition very old, room and bathroom smells bad, light very low. I fell sorry how ministry of tourism rates this hotel as 5 star, and I am sure they never come again and check the hotel condition. In the future I will check the room before check in and that what I did today in Spence. The front disk lady was very nice and good pleased her otherwise I will never go again, nor recommend this hotel to anyone
Comment from Hotel Management
15 Sep 2023 by Emex Team, Hotel Management
First of all, thank you for your healer comments. We apologize for the inappropriateness of the carpet. We generally receive positive comments about the beds, but we will examine the bed of the room you stayed in, we will always be happy to welcome you.Best Regards
by A verified traveler
Posted 11 Mar 2023 on Hotels
by A verified traveler
Wonderful staff and great service
Posted 23 Jun 2022 on HotelsThe staff really went above to ensure satisfaction. The front desk team was very professional and always will to help.
Loved the whole experience.
by A verified traveler
Posted 7 Dec 2021 on Hotels
The hotel is a bit old but Overall stay was good, friendly staff.
Comment from Hotel Management
18 Jan 2022 by Emex Hotel Team , Hotel Management
Dear Guest ,
Thank you very much for your kind interest & nice comments to Emex Hotel Kocaeli .We are looking forward to have the pleasure of welcomıng you back soon at Emex Hotel .With Warmest Regards , Emex Hotel Team
