Ratings based on 1,000 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2021
by A verified traveler
Posted 30 Sep 2020 on Hotels
by A verified traveler from Belfast, Northern Ireland
Posted 27 Sep 2020
Well now, not what I expected from the usual Hilton brand. An old hotel building, needs refurbished badly both inside and out. The rooms ventilation/air conditioning didn’t work, but after my front desk experience with a filthy, dirty remote control I just sucked it up and mentioned it upon leaving, With Covid-19 I would have expected the room to be super clean, but the remote control was filthy beyond description, and I would have expected better as a big factor of Covid is transmission by hands. The breakfast was poor, very poor wouldn’t have paid anything for the breakfast if I had known. Everything was pre-prepared, but this wasn’t a valid reason for the poor ness in variety. The hotel is bare shops wise, and you can’t walk directly into the lobby as it’s falling down and there is scaffolding around the walkways outside so it doesn’t hit people! Not at all what I would have expected from the Hilton brand.
by A verified traveler
Posted 24 Sep 2020 on Hotels
by A verified traveler
NIce sea view room
Posted 22 Sep 2020 on HotelsReally nice room on the 28th floor with sea view. The reception staff was very kind and gave me a complementary breakfast. I can recommend this hotel a lot.
by A verified traveler
Posted 13 Sep 2020 on Hotels
by A verified traveler
Internet service
Posted 11 Sep 2020 on HotelsEverything was good except the internet, that was terrible
by A verified traveler
Posted 4 Sep 2020 on Hotels
Comment from Hotel Management
9 Sep 2020 by Hilton Izmır, Hotel Management
Sayın Shahin,
Öncelikle değerli vaktinizi ayırıp görüşlerinizi bizlerle paylaştığınız için çok teşekkür ederim. Paylaşmış olduğunuz yorumlarınız bizler için son derece önemli olup, servis ve hizmet kalitemizi arttırmak için yol gösterici olmaktadır. Hilton markasına olan bağlılığınız için teşekkür eder, en yakın zamanda sizleri yeniden otelimizde ağırlayabilmeyi dilerim. Bu vesileyle, herhangi bir yardıma ihtiyaç duymanız durumunda bizlerle rtibata geçebilirsiniz.
Saygılarımızla,
by A verified traveler
Posted 31 Aug 2020 on Hotels
The old stately Hilton interior is awesome. To me remind me of old beautiful times. So clean though old. Wide rooms and windows. Comfortable beds and billows. Close to downtown. Food is so good.
by A verified traveler
