Ratings based on 878 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Excellent
Comment from Hotel Management
23 Nov 2024 by Misafir İlişkileri, Hotel Management
Sayın Mehmet Bey,Konaklamanızla ile ilgili geri bildiriminiz için teşekkür ederiz.Misafirlerimize en iyi hizmet kalitesini sunmak üzere özveri ile çalışan ekibimiz adına, paylaştığınız yorum bizler için büyük önem taşımaktadır.Sizin gibi değerli misafirlerimizin takdirini kazandığımızı bilmek ekibimizin başarılarının devamını sağlamak için güçlü bir motivasyon kaynağı olmaktadır.Otelimizde geçirdiğiniz zamandan keyif aldığınız için mutluluk duyuyoruz.Sizi en yakın zamanda otelimizde tekrar misafir etmekten mutluluk duyar, sağlıklı günler dileriz.Saygılarımızla,Misafir İlişkileri
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Misafir İlişkileri, Hotel Management
Sayın Turgay Bey,Konaklamanızla ile ilgili geri bildiriminiz için teşekkür ederiz.Misafirlerimize en iyi hizmet kalitesini sunmak üzere özveri ile çalışan ekibimiz adına, paylaştığınız yorum bizler için büyük önem taşımaktadır.Sizin gibi değerli misafirlerimizin takdirini kazandığımızı bilmek ekibimizin başarılarının devamını sağlamak için güçlü bir motivasyon kaynağı olmaktadır.Otelimizde geçirdiğiniz zamandan keyif aldığınız için mutluluk duyuyoruz.Sizi en yakın zamanda otelimizde tekrar misafir etmekten mutluluk duyar, sağlıklı günler dileriz.Saygılarımızla,Misafir İlişkileri
by A verified traveler
Posted 4 Nov 2024
I enjoyed staying here. The only concern I have, they charge in room nespresso capsules which is free in other Swiss hotel or Accor hotels.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
6 Nov 2024 by Guest Relations , Hotel Management
Dear Guest,Thank you very much for your feedback.Your feedback is very important for our team who puts a great effort into providing the most quality service. It is an honor to know that we got your appreciation.We hope to welcome you back in the nearest future.Kind Regards,Guest Relations
by A verified traveler
Posted 29 Oct 2024
Hotel is beautifully landscaped and located within walking distance to many dining options.
The rooms were large , clean and well maintained .
Pool area, spa and gym were amazing.
On site restaurants had a great vibe with entertainment and great food .
Situated near the coastline with easy access to many restaurants and the pier .
Comment from Hotel Management
6 Nov 2024 by Guest Relations , Hotel Management
Dear Hanifa Bemath,Thank you for your feedback.Your comments are very important for our team who puts a great effort into providing the most quality service. It is an honor to know that we got your appreciation.Thanks to those valuable comments, our team works even harder to keep our guests satisfied.We would love to see you soon in our hotel again.SincerelyGuest Relations
by A verified traveler
Posted 24 Oct 2024
A very nice hotel. Staff is very polite.
Comment from Hotel Management
24 Nov 2024 by Guest Relations , Hotel Management
Dear Guest,Thank you for your feedback.Your comments are very important for our team who puts a great effort into providing the most quality service. It is an honor to know that we got your appreciation.Thanks to those valuable comments, our team works even harder to keep our guests satisfied.We would love to see you soon in our hotel again.SincerelyGuest Relations
by A verified traveler
Posted 23 Oct 2024
They did not take my bags to the room for 2 hours abd then I carry them personally right under thier nose which made them think that that post my bags. Major security bridge.
Comment from Hotel Management
6 Nov 2024 by Guest Relations , Hotel Management
Dear Nebi Erdogan,Thank you for your feedback.Your comments are very important for our team who put a great effort on providing the most quality service. We are disappointed to hear that we did not meet your entire expectations during your stay. As Swissotel Büyük Efes İzmir, we aim to offer an excellent hospitality experience to all our guests and provide 100% guest satisfaction. In this regard, your comments are shared with the related departments.We would love to see you soon in our hotel and get a chance to exceed your expectations this time.Sincerely,Guest Relations
by A verified traveler
Posted 12 Oct 2024
Perfect hotel to stay in Izmir
Comment from Hotel Management
6 Nov 2024 by Guest Relations , Hotel Management
Dear Mr.Mohammad,Thank you very much for your feedback.Your feedback is very important for our team who puts a great effort into providing the most quality service. It is an honor to know that we got your appreciation.We hope to welcome you back in the nearest future.Kind Regards,Guest Relations
by A verified traveler
Posted 10 Oct 2024
It’s very nice
Comment from Hotel Management
24 Nov 2024 by Guest Relations , Hotel Management
Dear Guest,Thank you for your feedback.Your comments are very important for our team who puts a great effort into providing the most quality service. It is an honor to know that we got your appreciation.Thanks to those valuable comments, our team works even harder to keep our guests satisfied.We would love to see you soon in our hotel again.SincerelyGuest Relations
by A verified traveler
Posted 9 Oct 2024
