Ratings based on 41 Verified Reviews

2.9 out of 5
62% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from milpitas

This traveler left a rating score only Posted 7 Oct 2023
2 out of 5
by A verified traveler

Posted 15 Jul 2023
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
4 out of 5
by A verified traveler

Posted 28 Jun 2022 on Travelocity
I was actually disappointed that there was only 2 outlets, one in the restroom and the other one on the wall for the TV
3 out of 5
by A verified traveler

Posted 5 Feb 2021
Everything was fine but needs to be cleaner, it´s the only option in the zone
4 out of 5
by A verified traveler

Posted 30 Dec 2020
Bastante bien, un poco descuidado y una limpieza básica (había un poco de cabello)
2 out of 5
by A verified traveler

Posted 28 May 2019
The price is to high Looks like a hotel de 4 stars But is a hotel of 2 stars Im not recomend
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2018 on Hotels
1 out of 5
by A verified traveler

Not a hotel this is a motel

Posted 27 Mar 2017
Lost our reservations we had to call expedia so they could honor our reservations. Location of hotel is in a dark place. The lock on the sliding door broken. The window in the bathroom broken. Bed hard as a rock. We had a bad experience would not recommend ñ
1 out of 5
by A verified traveler

Es un motel y es una porquería no te lo recomiendo

Posted 28 Dec 2023 on Hotels
Lo primero es que es un motel, luego te cobran por pagar con tarjeta, las fotos no corresponden a la publicación, mal servicio, no me mandaron la factura, abandone la estancia al día siguiente (lo preferí) jamás imaginé que @hoteles.com ofreciera estos locales que son motel.
1 out of 5
by A verified traveler

Posted 28 Oct 2023
mal lugar
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