Ratings based on 130 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jul 2024
This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!
by A verified traveler
Posted 10 Feb 2024
This hotel no good condition shower room to small
Comment from Hotel Management
6 Mar 2024 by SARA, Hotel Management
Hola qué tal lamentamos que tu experiencia no fuera la mejor gracias por señalar esta oportunidad de crecimiento buscamos nuevas formas de mejorar y llegar a ser um hotel 5 estrellas
by A verified traveler from Daly City
Posted 26 Jan 2024
Comment from Hotel Management
6 Mar 2024 by SARA, Hotel Management
Hola qué tal lamentamos que tu experiencia no fuera la mejor gracias por señalar esta oportunidad de crecimiento, para que su estancia sea mejor
by A verified traveler
Posted 26 Jun 2023
Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.
by A verified traveler
Posted 6 Feb 2023 on Hotels
by A verified traveler
Posted 5 Dec 2022 on Hotels
by A verified traveler
Posted 10 May 2022
Door lock was broken. Dead bolt lock did not work.
You get what you pay for. Extra small.
by A verified traveler
Posted 30 Mar 2022
Nothing it was really bad and housekeeping took personal items
by A verified traveler
Posted 30 Mar 2021
by A verified traveler
Posted 14 May 2019
Everything was exelent pool location staf thanks for it
