Ratings based on 964 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Great staff & location however room wasn’t very clean upon arrival.
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Staff were friendly & helpful.
by A verified traveler
Posted 20 Aug 2024
Fine place to stay
Comment from Hotel Management
20 Aug 2024 by The HappyCulture Team, Hotel Management
Dear William,Thank you for your positive feedback and the 5-star rating! We’re thrilled to hear that you enjoyed your stay with us.We’d like to let you know that we are currently undergoing renovations to further enhance our facilities. We hope to welcome you back in the future for an even better experience.Best regards,
by A verified traveler
Posted 19 Jul 2024
This hotel met my expectations.
Comment from Hotel Management
20 Aug 2024 by The HappyCulture Team, Hotel Management
Dear Yves,Thank you for your feedback! We’re glad to hear that our hotel met your expectations.We’re currently undergoing renovations to further improve our facilities, and we hope to welcome you back in the future for an even better experience.Best regards,
by A verified traveler
Posted 12 Jul 2024
Lots of local restaurants and shops near by. The metro was easy to get to and royal palace was within walking distance.
Comment from Hotel Management
15 Jul 2024 by Team HappyCulture, Hotel Management
Dear Linda,We sincerely thank you for taking the time to write us a review, your opinion means a lot to us.We are delighted to read that you enjoyed your stay in Brussels and that our location contributed to it.It would be an honor for us to welcome you again after our renovations for a stay of superior quality.Best regards.
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Team Happyculture, Hotel Management
Thank you for sharing your opinion, it is very important to us.We are sorry that your experience was not satisfactory. We remain available by phone and email at any time to discuss what may have affected the quality of your stay.Yours faithfully.Au plaisir de vous revoir après nos rénovations pour un séjour d'une qualité supérieure
by A verified traveler
Posted 14 Jun 2024 on Hotels
Good location, parking nearby, quiet and clean, large room
Comment from Hotel Management
15 Jul 2024 by Team HappyCulture, Hotel Management
Dear Alexandre,We sincerely thank you for taking the time to write us a comment, your opinion is very important to us.We are delighted to read that your stay was pleasant and that our services and the room contributed to it.It would be an honor for us to welcome you again after our renovations for an even more pleasant stay.Yours faithfully
