Ratings based on 775 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
Loved staying here!
Comment from Hotel Management
14 Sep 2024 by Michelle - Reservations, Hotel Management
Thank you for staying with us. We appreciate your feedback!
by A verified traveler from Santa Maria
Posted 6 Sep 2024
Ordered wake up call, no one called, missed my canoe trip. Then lied said they called.
No cleaning room service - mind you 250 dollars per night and no house keeping service. When inquired they told me that it was written on the map they gave me when they were explaining to me where my room was. They somehow forgot to mention this little detail.
Breakfast- waited half an hour to get bacon and breakfast potatoes as they did not have enough staff to prep the breakfast and serve it. Mind you 32 dollars breakfast buffet and no food!! Looked for a tea bag but the box was empty and no one noticed that while preparing breakfast.
However, the people were generally nice and accommodating.
Poor management though and when confronting management about the above issues I ran into an attitude and rudeness .
So the place is beautiful, spa was incredible and overpriced, lovely landscape but this place needs different and more professional management .
Comment from Hotel Management
14 Sep 2024 by Michelle - Reservations, Hotel Management
We Appreciate your feedback!
by A verified traveler
Posted 2 Sep 2024
Great staff, clean and quiet. Food is very good and reasonable.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Scott, we appreciate your review and hope that you will visit again when you are in the Greater Zion area.
by A verified traveler
Posted 25 Aug 2024
The grounds were beautiful and well kept. The room was impeccable, all around awesome!
Comment from Hotel Management
26 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Gloria! We hope you will visit us again when you are in the Greater Zion area.
by A verified traveler
Posted 21 Aug 2024
great staff but food was average.
Comment from Hotel Management
22 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Edward, We appreciate your visit to Red Mountain and we hope we will have the honor of a visit in the future.
by A verified traveler
Posted 21 Aug 2024
This peaceful resort has a beautiful view and was very clean and quiet. Loved it!
Comment from Hotel Management
21 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Jamee,We appreciate your review and hope you will return to Red Mountain Resort when you need rest & relaxation!
by A verified traveler from Brooklyn
Posted 19 Aug 2024
I recently stayed at the Red Mountain Resort in St. George, Utah, and while the property itself is beautiful and peaceful, my experience was a bit mixed. The surroundings were serene, and both dinner and breakfast at the restaurant were fantastic. However, the room didn’t quite match the quality of the rest of the resort. There were no curtains, and the blinds let in a lot of light early in the morning, which made it hard to sleep in. Additionally, the air conditioner was extremely loud, which made for an uncomfortable night's rest. Overall, the resort is lovely, but the room could use a few improvements to match the standard of the rest of the property.
Comment from Hotel Management
19 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Maria, we appreciate your candor and it helps us plan for future renovations at the resort. I hope we do have the opportunity to serve you in the future.
by A verified traveler
Posted 11 Aug 2024
A great place to relax and reconnect with nature.
Comment from Hotel Management
12 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you NicoleLesly,We hope that you will visit us again when you are in the Greater Zion area.
by A verified traveler
Posted 11 Aug 2024
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Comment from Hotel Management
12 Aug 2024 by Tracey Welsh General Manager, Hotel Management
Thank you Nicola,We hope you had a restful experience and will visit again when you are in Greater Zion.
