Ratings based on 335 Verified Reviews

4.3 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Colleyville

Posted 12 May 2024
Comment from Hotel Management
14 May 2024 by Thais Paulino, Hotel Management
Olá, Luiz!Obrigada por nos avaliar.Atenciosamente, Ibis Itu Plaza Shopping
4 out of 5
by A verified traveler

Posted 19 Apr 2024
Good hotel, for short stays
Comment from Hotel Management
23 Apr 2024 by Thais Paulino, Hotel Management
Olá, MarcusObrigada por nos avaliar.Atenciosamente, Ibis Itu Plaza Shopping
5 out of 5
by A verified traveler from Bradenton

Posted 12 May 2023
Location is great, right by the shopping center, with many dining options. Only negative is the small size of the room.
Comment from Hotel Management
17 May 2023 by Thais Paulino, Hotel Management
Olá, boa tarde.Agradecemos pela sua avaliação, e pelos apontamentos, esse tipo de feedback é sempre muito importante para nós e somos gratos por dedicar seu tempo para nos escrever.Atenciosamente, Equipe Ibis Itu Plaza Shopping
5 out of 5
by A verified traveler from VALPARAISO

Posted 29 Dec 2022
Well located the hotel is on the city mall area. 5 minutes from down town. It is a usual Ibis hotel, basic but clean and affordable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2022 on Hotels
5 out of 5
by A verified traveler

Posted 14 Nov 2021
Very convenient location , cordial staff, nice room and good bed.
5 out of 5
by A verified traveler

Posted 11 Mar 2021
everything very good, well located, breakfast very good and with all the measures of COVID. the only thing that left something to be desired was the restaurant, horrible food, poorly served, tasteless and very expensive.
5 out of 5
by A verified traveler

Posted 28 Dec 2020
Easy to check in and fast. Really liked the staff
4 out of 5
by A verified traveler

Posted 15 Jun 2019
It was next to the mall and Ubers are available easily
2 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Thais Paulino, Hotel Management
Olá, Obrigado por nos avaliar.Atenciosamente, Ibis Itu Plaza Shopping