Ratings based on 191 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Exceeded our expectations. The staff were eager to make the stay as great as possible. Thank you.
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Everything and everyone was outstanding.
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Friendly staffs with great services. Nice location. Nice view.
5 out of 5
by A verified traveler

Posted 24 Aug 2024
Very attentive staff. Very helpful with shuttle service and dinner plans at the hotel.
4 out of 5
by A verified traveler

Posted 19 Aug 2024
Traditional hotel, walking distance to main sights. Used the private onsen.
3 out of 5
by A verified traveler

Posted 14 Aug 2024
Staff was extremely nice. Price was too high for the state of the hotel . Dinner was a rip off . Too expensive . Not great quality . Japanese style . Public bath nothing special
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Really nice Japanese experience including bamboo mats and futons for sleeping. Public bath was also a good experience and Miyajima is wonderful.
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Fantastic stay and service! Many English speaking staff, hospitality above and beyond. Would stay again in a heartbeat
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Would have liked the option to dine in and restaurants around closed too early.