Ratings based on 894 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2021
Comment from Hotel Management
27 Apr 2021 by Management, Hotel Management
Thank you for your feedback.
by A verified traveler from New York
Posted 24 Aug 2020
The room wasn’t very clean, dust on top of the Hair dryer and I found a used hand towel hanging on the shower curtain. It made me think that the cleaning was very basic. The cable TV also didn’t work. Location is convenient.
Comment from Hotel Management
9 Sep 2020 by Trip Hotel, Hotel Management
Thank you for your feedback.
by A verified traveler
Not the place you want to stay.
Posted 15 Mar 2020 on HotelsThe Hotel and property was completely run down and in bad need of repair. Hallways and rooms were full of mold. There was only one person/staff on the property.
As for the so called breakfast hot buffet it didn’t exist. A couple yogurts and stale pastries. There are only three other guests on the whole property. I would highly suggest staying away from here.
Comment from Hotel Management
17 Mar 2020 by Trip Hotel, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 9 Mar 2020 on Hotels
it was ok for a quick place to stay over night.
Comment from Hotel Management
10 Mar 2020 by Kim, Hotel Management
Thank you for staying at the Trip Hotel in Ithaca. We appreciate your business and we hope to see you again on any return trip to the Ithaca area
by A verified traveler
Posted 2 Mar 2020 on Hotels
Comment from Hotel Management
3 Mar 2020 by Kim, Hotel Management
Thank you for choosing the Trip Hotel in Ithaca.
by A verified traveler
Posted 28 Feb 2020 on Hotels
by A verified traveler from Ithaca, NY
Posted 25 Feb 2020
The entire property was horrible. No security, all exterior doors are unlocked. The parking lot is filled with potholes and broken black top. The place smells of old mildew. The front desk is inexperienced, took 1/2hoir to check in. Brought my concerns to front desk and she laughed and said that was the way it is here. Never again would I stay here or recommend to even my worst enemy. Needs to be torn down immediately.
Comment from Hotel Management
3 Mar 2020 by Trip Hotel, Hotel Management
I am sorry you were unhappy with your experience at the Trip Hotel. Thank you for your feedback.
by A verified traveler
Understaffed.
Posted 18 Feb 2020 on HotelsThe hotel is undergoing renovations. They were understaffed during our stay and we waited a half-hour at the front desk for the clerk to come back from doing whatever other responsibilities she had in addition to checking-in guests. It was not her fault, but after a 5 hour drive, the last thing I want to do is stand in the lobby.
Comment from Hotel Management
3 Mar 2020 by Trip Hotel, Hotel Management
I am sorry you were unhappy with your experience at the Trip Hotel. We are looking into the items you mentioned. Thank you for your feedback.
by A verified traveler
Posted 9 Jan 2020
Very clean! Nothing fancy. Friendly staff! If you are looking for a clean bed and shower and don't need anything fancy this is a great place to stay.
Comment from Hotel Management
15 Jan 2020 by Trip Hotel, Hotel Management
Thank you for staying at the Trip Hotel in Ithaca and for your feedback.
by A verified traveler
Posted 8 Jan 2020 on Hotels
Comment from Hotel Management
8 Jan 2020 by Kim, Hotel Management
Thank you for staying at the Trip Hotel and for giving your feedback.
