Ratings based on 691 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Very tourist friendly and safe place to stay, will be returning on my next trip to São Paulo
Comment from Hotel Management
23 Sep 2024 by Nadiane Santos, Hotel Management
Thank you for taking time to tell us about your stay and experience at Estanplaza Nações Unidas.
by A verified traveler
Posted 13 May 2024
Good location, good breakfast and helpful staff
Comment from Hotel Management
13 May 2024 by Nadiane, Hotel Management
Thank you for taking time to tell us about your stay and experience at Estanplaza Nações Unidas.We are very thankful and proud to receive your great comments regarding your experience at our hotel.Its a great honor to be known by the service provided by our team to our guests.
by A verified traveler
Posted 15 Sep 2022
Comment from Hotel Management
13 May 2024 by Nadiane Santos, Hotel Management
Sr. Lourinaldo,Agradecemos por compartilhar conosco sua experiência!Esperamos revê-lo em breve!
by A verified traveler
Posted 24 Jul 2022
No
Comment from Hotel Management
13 May 2024 by Nadiane Santos, Hotel Management
Sr. William,Agradecemos por compartilhar conosco sua experiência!Esperamos revê-lo em breve!
by A verified traveler
Posted 18 Mar 2022 on Hotels
by A verified traveler
Posted 17 Dec 2021 on Hotels
Hotel velho, quarto cheirando a cigarrro, banheiro cheio de cabelos.
Comment from Hotel Management
20 Jan 2022 by Nadiane Santos - Gerente Geral, Hotel Management
Boa Tarde Sr. Frederico. Agradeço muito pelos seus comentário, saiba que a partir deste, estamos tomando medidas para sanar estes problemas. Mais uma vez agradeço imensamente por deixar seus comentário. Estamos à sua disposição. Atenciosamente.
by A verified traveler
Nice Hotel Stuff and Good Service
Posted 27 Nov 2020 on HotelsIt's really nice stuff and nice location also house keepers so nice. I like this Hotel so professional and they can speak English. :) Thanks
by A verified traveler from São Paulo
Posted 13 Oct 2020
Ja fiquei hospedada varias vezes no hotel pela localização e pelo serviço. Tive problema com um vizinho barulhento durante a noite. Fui muito bem atendida pelo recepcionista da madrugada que resolveu rapidamente a situação. Todos estão de parabens pela qualidade do serviço. Voltarei muitas vezes e recomendo!
Comment from Hotel Management
13 May 2024 by Nadiane Santos, Hotel Management
Sra. Priscila,Gostaria de agradecer por dedicar seu tempo em dividir conosco sua experiência no Estanplaza Nações Unidas, seus apontamentos serão tratados como uma oportunidade de melhoria. Esperamos recebê-la novamente em breve.
by A verified traveler
Posted 17 Sep 2020 on Hotels
The Hotel needs updates, rooms are old with terrible smell. Bathtubs very very old.
Front desk not helpful and with bad attitude.
Vallet ok.
by A verified traveler from Dallas
Posted 14 Feb 2020
The room interior and other facilities are quite outdated. The official picture overstate the condition.Staff is friendly. Good location in the Brooklin neighborhood. The breakfast buffet is always the same and lacks variety. Overall fair value for the price.
Comment from Hotel Management
13 May 2024 by Nadiane Santos, Hotel Management
Thank you for taking time to tell us about your stay and experience at Estanplaza Nações Unidas.
