Ratings based on 303 Verified Reviews
3.2 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024 on Hotels
by A verified traveler
Posted 8 May 2024 on Hotels
by A verified traveler
Posted 23 Mar 2024 on Hotels
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Not a very pleasant stay
Posted 17 Oct 2022 on Hotels Room was OK. The lifts need serious repairs. It took us 10 min to get the lift and get to our room. We checked in one room and they had a lounge just above our room so it was very noisy where as the details of the room say noise proof rooms. We had to request and change the room which they did for us. As soon as we got in the room we heard some girls shouting in the lift as the lift had stopped working and they were stuck. For breakfast it was surprising that we had to pay extra for a hot chocolate and for eggs. Those are basic things which should be a part of a breakfast. On the other side the staff was very helpful. As soon as we complained they changed the room for us. During check out one of the staffs really tried hard to get us a taxi. Unfortunately I personally wouldn't go again to the hotel
by A verified traveler
Posted 19 Sep 2022 on Ebookers
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by A verified traveler
Posted 19 Aug 2022 on Hotels
by A verified traveler
great location.. bad experience..
Posted 26 Jun 2022 on HotelsBathroom privacy is a concern.. Aircon did not work properly.. they were not able to fix.. lift buttons need some work..
Sloppy housekeeping.. bathrooms had been recently renovated.. still had construction dust.. took away 4 towels and then replaced 3..
Horrible breakfast experience .. no buffet.. so must take their set meal with beef (we are vegetarians).. not interested in our inputs.. no replacements offered.. charged extra even though we didnt take their set meal..
by A verified traveler
Posted 15 Jun 2022
The room was DIRTY and was dusty.
The mini fridge was broken
We stayed for 2 nights and no housekeeping was done despite us putting a sign on the door and also calling reception to inform them no housekeeping was done and they said they would send someone but they never did.
Utterly unprofessional staff. I do not know how this hotel is still operating
by A verified traveler from Abilene
Posted 10 Jun 2022
It feel like the rooms never had any maintenance
