Ratings based on 10 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
No trust or secure booking
Posted 6 Feb 2022 on HotelsI am very disappointed a bout your service, and you honestly.
Any way you said there no reason to refund us?!?
But there actually and we did mention that and we have a prove .
1. In your policy of the agreement of booking is not to allow pets?! And you allow so you people did not follow the policy role?! We a have allergies children and breathing problems. And We have photos as a prove
2. Accessible hotel for disabled but not true ?!?! my daughter wasn’t able to get to the stares except with 2 people help . If u people was honest with your information we wasn’t now lost our time and money as well. I have a prove as well photo.
this is who’s mistake ours or yours?!?
How the one who did not follow the policy?!?
Important comment they don’t wear a mask no Covid protection in this hotel.
by A verified traveler
Posted 30 Jun 2021 on Hotels
Comment from Hotel Management
12 Jul 2021 by zekeriya, Hotel Management
BİZİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDERİZ..TEKRARDAN GORUSMEK UZERE EFENDİM ..
by A verified traveler
Posted 2 Sep 2022
(-) Sehr hellhörige Zimmer
(-) Personal enttäuschend
(-) Erstes Zimmer war von Insekten befallen
Sehr hellhörige Zimmer. Einfachste Gespräche im Flur sind aus dem eigenen Zimmer aus zu hören. Personal reagiert nur halbherzig und nur nach mehrfacher Aufforderung auf Beschwerden bzgl. zu lauter Gäste. Obwohl sehr laute Gäste (2 Uhr morgens) selbst von der Rezeption aus zu hören sind, wird dagegen nicht vorgegangen.
Ich musste das erste Zimmer wechseln, da das Zimmer komplett von Ameisen befallen war. Als ich den Vorfall dem Personal an der Rezeption gemeldet habe, wurde mir vorgeschlagen einfach ein Insektenspray zu verwenden. Zudem kam die Anmerkung, dass das Hotel ja eigentlich neu sei und er sich keine Ameisen im Zimmer vorstellen kann. Erst nach mehrfacher Aufforderung habe ich ein neues Zimmer erhalten.
by A verified traveler
Posted 1 Sep 2022 on Hotels
by A verified traveler
Memnun
Posted 15 Jan 2022 on HotelsComment from Hotel Management
17 Jan 2022 by Burak Memiş, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. İleride tekrar görüşmek üzere.
by A verified traveler
Posted 11 Oct 2021 on Hotels
Comment from Hotel Management
17 Jan 2022 by Burak Memiş, Hotel Management
Bizi tercih ettiğiniz için teşekkür ederiz. İleride tekrar görüşmek üzere.
by A verified traveler
Posted 17 Aug 2021 on Hotels
by A verified traveler
Posted 6 Jun 2021 on Hotels
Comment from Hotel Management
6 Jun 2021 by MERT ZOZİK, Hotel Management
BİZİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDERİZ..TEKRARDAN GORUSMEK UZERE EFENDİM ..
by A verified traveler
Muhteşem hizmet
Posted 13 Apr 2021 on HotelsMuhteşem bir konaklama geçirdik . Otel çok temiz çalışanlar çok kibar. resepsiyonist arkadaşlara özellikle teşekkür ederim çok iyi karşıladılar. Umarım bu konfor hep aynı seviyede bozulmadan dewam eder. Piyasada bu tarz kaliteli suit oteller çok çok az çünkü.
Comment from Hotel Management
26 May 2021 by zekeriya, Hotel Management
görüşleriniz ve güzel dilekleriniz için çok teşekkür ederiz efendim.
by A verified traveler
Posted 5 Jan 2021 on Hotels
Comment from Hotel Management
12 Jan 2021 by MERT, Hotel Management
BİZLERİ TERCİH ETTİĞİNİZ İÇİN TEŞEKKÜR EDERİZ.
