Ratings based on 621 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Not up to the standard of a 5 star hotel
Comment from Hotel Management
23 Sep 2024 by CRM Management, Hotel Management
Dear guest,Thank you for taking the time to post your review. During your stay we took your feedback into consideration and did adjustments and offers where needed to make your stay better. I sincerely believe that the shortcomings you experienced were an exception. We certainly hope that we may welcome you back to Titanic Kartal Hotel in the future where you would have our commitment for a more enjoyable stay. Kind regards,CRM Management
by A verified traveler
Durable Service
Posted 21 Jul 2024 on HotelsI like your service and kindness. All over excellent. I will go again same hotel. I will do plan to visit Istanbul
Comment from Hotel Management
22 Jul 2024 by CRM Management, Hotel Management
Dear Aisha,Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Business Kartal Hotel and we are happy that your experience matched your expectations.Thank you again for sharing your feedback and we look forward to welcoming you back soon!Sincerely,CRM Management
by A verified traveler
Posted 8 Jul 2024
Of the hotel stuff they are helpful, friendly
Comment from Hotel Management
9 Jul 2024 by CRM Yönetimi, Hotel Management
Sayın Mehmet BeyÖncelikle otelimizdeki tecrübelerinizi paylaşmaya ayırdığınız değerli vaktiniz için çok teşekkür ederiz. Konaklamanızdan ve sunduğumuz hizmetlerden memnun olmanızı öğrenmek bizleri de çok memnun etti. Personelimiz ile ilgili yaptığınız nazik yorumlar bizleri ayrıca onurlandırdı. Titanic Business Kartal Hotel’i tercih ettiğiniz için çok teşekkkür ederiz. Sizleri tekrar otelimizde ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla,CRM Management
by A verified traveler
Posted 18 May 2024
Excellent views, great staff, incredable breakfast
Comment from Hotel Management
20 May 2024 by CRM Management, Hotel Management
Dear Guest,Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Business Kartal Hotel and we are happy that your experience matched your expectations.Thank you again for sharing your feedback and we look forward to welcoming you back soon!SincerelyCRM Management
by A verified traveler
Posted 7 May 2024
Enjoyed my stay overall
Comment from Hotel Management
7 May 2024 by CRM Management, Hotel Management
Dear Benjamin,Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Business Kartal Hotel and we are happy that your experience matched your expectations.Thank you again for sharing your feedback and we look forward to welcoming you back soon!Sincerely,CRM Management
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
4 May 2024 by CRM Management, Hotel Management
Dear Soheila,Thank you for your very kind review. It has been a real pleasure for our associates to cater for your needs during your past stay at Titanic Business Kartal Hotel and we are happy that your experience matched your expectations.Thank you again for sharing your feedback and we look forward to welcoming you back soon!Sincerely,CRM Management
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by CRM Yönetimi, Hotel Management
Sayın Ali Bey,Titanic Business Kartal Hotel’deki konaklamızla ilgili paylaşmış olduğunuz yorumunuz için teşekkür ederiz. Misafirlerimizin yorumları hizmet kalitemizi yükseğe taşımamız için çok önemli bir rol oynamaktadır. Yorumlarınızdan konaklamanız sırasında beklentilerinizi karşılayamamış olduğumuzu görüyor, yaşamış olduğunuz hayal kırıklığı için size en içten üzüntülerimi sunuyoruz. Daha iyi bir konaklama deneyimi için sizleri tekrar otelimizde ağırlayabilmeyi dileriz.
by A verified traveler
Posted 5 Dec 2023
never recomended , horible experience and very poor customer service
Comment from Hotel Management
18 Dec 2023 by CRM Management, Hotel Management
Dear Mehdi Narouzi,Thank you for taking the time to post your review. Your comments are of utmost importance in order to assist us in improving our service standards. On behalf of the entire staff at Titanic Kartal Hotel, we would like to apologize for the service challenges and issues you experienced during your stay. These matters were passed on to the appropriate manager in order that they may be avoided in the future. We certainly hope that we may welcome you back to Titanic Kartal Hotel in the future where you would have our commitment for a more enjoyable stay. Kind regards,
by A verified traveler
Posted 24 Jul 2023
Comment from Hotel Management
14 Aug 2023 by CRM Yönetimi, Hotel Management
Sayın Cengiz Cagar,Değerli zamanınızı ayırıp, güzel yorumlarınızı bizimle paylaştığınız için teşekkür ederiz. Otelimizde keyifli vakit geçirdiğinizi ve hizmetlerimizden memnun kaldığınızı öğrendiğimize çok memnun olduk. Sizleri en kısa sürede tekrar Titanic Business Kartal Hotel’de ağırlamayı umarız.Saygılarımızla,
by A verified traveler
Comfortable and Great Value
Posted 21 Jul 2023 on HotelsBooked this hotel, unaware that our 4 nights were during Eid al Adha so we were a little concerned about having to spend more time than we planned in a hotel. We should not have worried as, not only were the bedrooms comfortable and spacious, all hotel facilities were great too. We were able to take advantage of generous holiday discounts at the spa and enjoyed amazing treatments and massages. Food was delicious and it was wonderful to relax and eat by the pool. Staff could not have been more helpful and they ensured we enjoyed every minute of our stay, arranging our transfers and generally being very friendly. I would not hesitate to recommend this hotel and would stay again.
Comment from Hotel Management
21 Jul 2023 by CRM Management, Hotel Management
Dear Christine,Thank you for taking the time to post your review. We are very pleased to read that you enjoyed your stay with us and were very satisfied with the services Titanic Business Kartal has to offer. It was a pleasure to share your comments with our associates as well. We certainly hope that we may welcome you back in the near future, as it would be a pleasure to have you as our guests once again. Sincerely,
