Ratings based on 977 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 19 Nov 2024
Very nice room and excellent service. Dinner at the hotel was very good too
Comment from Hotel Management
20 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Thank you for sharing your wonderful feedback about your stay at The Ritz-Carlton, Istanbul.We are delighted to hear that you enjoyed our well-appointed rooms and the excellent service provided by our Ladies and Gentlemen. It’s also fantastic to know that your dining experience with us was memorable and to your satisfaction.It would be our pleasure to welcome you back soon for another exceptional stay and culinary journey.Warm regards,Rojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler from Istanbul
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Sayın Misafirimiz,Nazik değerlendirmeniz için teşekkür ederiz. Hanımefendiler ve Beyefendilerimizin, The Ritz-Carlton, İstanbul’daki deneyiminizi unutulmaz kılmasından büyük mutluluk duyduk.Sizi yeniden ağırlamayı sabırsızlıkla bekliyoruz.Saygılarımızla,Rojda BulutKalite DirektörüThe Ritz-Carlton, İstanbul
by A verified traveler
Posted 15 Nov 2024
Very good
Comment from Hotel Management
15 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Thank you for your kind feedback. We are delighted to know that you had a very good experience at The Ritz-Carlton, Istanbul.We look forward to welcoming you back in the near future for another exceptional stay.Warm regards,Rojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler
Posted 6 Nov 2024
Suite is not worth it. Get a cheaper one with balcony. It said water view but you don’t get a very good view of the water
Comment from Hotel Management
7 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your suite did not meet your expectations, particularly regarding the water view. At The Ritz-Carlton, our goal is to ensure that every aspect of your stay exceeds your expectations, and I regret that we fell short in this instance.Your comments about the view and overall value are important to us, and I have shared them with our team for review. We are committed to continuously improving and ensuring that the experiences we provide align with the high standards that our guests expect.We hope to have the opportunity to welcome you back in the future and to provide you with a more satisfying and memorable stay.With warm regards,Rojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler from Thousand Oaks
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for your wonderful review! We are delighted to know that your stay with us was enjoyable and that we met your expectations. Our Ladies and Gentlemen take great pride in delivering memorable experiences, and your positive feedback inspires us to continue our commitment to excellence.We look forward to welcoming you back for another exceptional stay in Istanbul.With warm regards,RojdaRojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler
Posted 2 Nov 2024
Top notch
Comment from Hotel Management
4 Nov 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for your wonderful review! We are thrilled to know that your stay with us was so enjoyable. It’s truly rewarding to receive such positive feedback, as our Ladies and Gentlemen strive to create memorable and seamless experiences for each guest.We look forward to welcoming you back to your home in Istanbul for another exceptional stay.With warm regards,RojdaRojda BulutDirector of Quality
by A verified traveler
Posted 29 Oct 2024
Lovely hotel and staff are exceptionally helpful. Breakfast was disappointing and not what I would expect from Ritz. Location is a little far out from the centre.
Comment from Hotel Management
30 Oct 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for sharing your experience with us. We are delighted that you enjoyed the ambiance of our hotel and found our Ladies and Gentlemen exceptionally attentive and helpful—creating memorable moments for our guests is always our priority.We regret, however, that our breakfast did not meet your expectations, and we greatly value your feedback as we continually seek to elevate our offerings. While our location provides a serene retreat, we understand the importance of convenient access to the city’s center, and our team is always at your service to assist with transportation options.We hope to have the pleasure of welcoming you back, where we may offer an even more seamless and delightful experience.With warmest regards,RojdaRojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler
Posted 29 Oct 2024
Very professional, attentive staff. Excellent location in the city, beautiful view from our water-view room.
Comment from Hotel Management
30 Oct 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for your kind words. We are delighted to know that our Ladies and Gentlemen contributed to a memorable experience with their attentive and professional service. It brings us great pleasure that you enjoyed our prime city location and the beautiful view from your water-view room.We look forward to welcoming you back to enjoy more unforgettable moments with us.With kind regards,RojdaRojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler
Posted 28 Oct 2024
Our stay at the Ritz Carlton surpassed our expectations, the staff were amazing, friendly and polite, who couldnt do enough for us. The facilities were first class, and we managed to use the pool, sauna and steam room.
The veiw from the breakfast room, was simply stunning.
Comment from Hotel Management
30 Oct 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for sharing your delightful feedback. We are truly honored to have exceeded your expectations, and it brings us joy to know that our Ladies and Gentlemen made your stay memorable with their warm and attentive service. It’s wonderful to hear that you enjoyed our first-class facilities, and that the stunning view from our breakfast room added to the charm of your experience.We look forward to welcoming you back to indulge in more unforgettable moments with us.With warmest regards,RojdaRojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
by A verified traveler
Posted 20 Oct 2024
Excellent
Comment from Hotel Management
25 Oct 2024 by The Ritz-Carlton, Istanbul, Hotel Management
Dear Valued Guest,Warm greetings from The Ritz-Carlton, Istanbul.Thank you for taking the time to share your thoughtful feedback with us. We are genuinely honored by your review and are delighted to hear that you enjoyed your time with us. It is always our privilege to welcome guests such as yourself, and we are especially pleased that our Ladies and Gentlemen contributed to making your stay memorable.We look forward to the pleasure of welcoming you back to your home in Istanbul soon.With warmest regards,Rojda Rojda BulutDirector of QualityThe Ritz-Carlton, Istanbul
