Ratings based on 135 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Seslerden uyuyamadım
Posted 9 Oct 2024 on HotelsOtelin otopark girişine bir araç parl ettiği için içeriye park edemedim aracımı yol kenarında kaldı ki otoparkı var diye tercih etmiştim.
Gecenin bir vakti yan odadaki kişilerin giriş çıkış sesleri ve konuşmaları nedeniyle sıfır uyku ile sabah otelden ayrıldım.
Yeniden tercih etme noktasında emin değilim.
by A verified traveler
Posted 27 Sep 2024 on Hotels
by A verified traveler
Posted 21 Sep 2024
No windows to open other than to the emergency stairs. Safe and fridge did not work. Sink tap faulty. Not enough sockets in the room and the only one was squashed behi d the mattress and couldnt use the adapter properly. When charging it wasnt and its very slow. I had better breakfast choices in Istanbul hotels. Wouldnt recommend this hotel and will never stay again.
by A verified traveler from Plano
Posted 7 Aug 2024
Aircondition AC was broken, we had to stay two nights in a hot room, I talked to front-desk and they said they’ll send maintenance to fix and ofcourse no one came. I stayed here many nights throughout my travels before but wont book here anymore.
by A verified traveler
First stay at the Bostanci
Posted 21 Jun 2024 on HotelsStaff was wonderfully helpful. The internet was not perfect but it's the country's issue.
Comment from Hotel Management
12 Jul 2024 by HOTEL , Hotel Management
Thank you very much for your kind words. It truly delights us to hear that you enjoyed your stay. Ensuring your satisfaction and making your stay enjoyable was our top priority.Your feedback regarding the services we provided is highly appreciated. The satisfaction of our valued guests is one of our utmost priorities.We look forward to hosting you again and providing you with another memorable experience in the future. We hope to see you again on your future travels.Best Regards,
by A verified traveler
Posted 30 May 2024
Predominantly residential area
Comment from Hotel Management
12 Jul 2024 by HOTEL , Hotel Management
Thank you very much for your kind words. It truly delights us to hear that you enjoyed your stay. Ensuring your satisfaction and making your stay enjoyable was our top priority.Your feedback regarding the services we provided is highly appreciated. The satisfaction of our valued guests is one of our utmost priorities.We look forward to hosting you again and providing you with another memorable experience in the future. We hope to see you again on your future travels.Best Regards,
by A verified traveler
the worst experience of my entire existance
Posted 22 Feb 2024 on HotelsThis was by far the worst place I have ever stayed in. I was really looking forward to my stay in istanbul, but this hotel was a complete let down. Paper thin walls means you can hear EVERYTHING including the 'you know what'. It was disgusting as I was staying with my retired elderly mum and we did NOT want to be kept up at night to hearing people doing it. It was shameful and absurd.
Lots of rude arabs and guests who did not quieten even after requesting for them to do so.
The cleanliness was decent, however we weren't ever given enough towels. The toilet seats are way up high, so your feet never touch the ground when your trying to go (which is super frustrating, at one point I had to grab my mini suitcase to put under my feet to go to the loo, and Im 5ft 5!
No hot water for one of the days, with no explanation, and wifi was slow. The breakfast (ive heard) is sub par. Im a doctor in the uk with turkish origins (family are Turkish) and this was a complete let down. unbelievable. Location wise, very noisy, school across the road, and also lots of traffice and pollution. Cigarette smoke everyhwere, lots of buses to hop on outside the hotel. Not too far from bagdat avenue, which is a nice shopping venue.
Comment from Hotel Management
7 Mar 2024 by ELİF GÖRMEZ, Hotel Management
Dear Mrs Melis, we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.
by A verified traveler
Posted 21 Oct 2023
The staff are very good and helpful.
Comment from Hotel Management
6 Nov 2023 by ELIF GORMEZ, Hotel Management
Thank you for your nice score. We would be honored to host you as our guest again. Best regards.
by A verified traveler
Posted 10 Aug 2023
Hi Expedia Team,
I did not know that we are still in 80s and you can freely and officially smoke cigarettes in hotel rooms avoiding Turkish laws about smoking. I checked in “The Bostanci Hotel” last night got the room at the 7th floor. When I entered the floor it was smoking heavily everywhere. When I entered the room it was obvious that someone smoke in the room before. I went to the lobby and told the receptionist about the smell of smoking and he surely responded that 7th and 8th floors’ rooms are dedicated smoking rooms. I was shocked because it is against Turkish laws. I asked for nonsmoking room as it indicated in my reservation. He gave me room at 6th floor. I entered the room and turned the AC on. The smell of cigarette ash is still coming everywhere. As I you can predict smoke can travel indoors! I was so tired to go downstairs and change the room. In addition to all this experience, the bathroom toilet had stains so called clean. I am glad that this is only one night nightmare for me which I couldn’t sleep very well.
This hotel is a threat to human health! They don’t follow basic clean principles and breaking the Turkish laws about smoking at the indoor living areas . They need to be penalized and closed until they realize why they are doing.
Sincerely,
Serdar
Comment from Hotel Management
15 Aug 2023 by ELİF GÖRMEZ, Hotel Management
Dear Serdar , we are deeply saddened by your unhappy departure from our facility. First of all, we would like to express our apologies for this. However, we would like you to know that we will implement the necessary improvements as soon as possible and in the most effective way by considering your valuable comments. It will be the most valuable consolation for us to be able to host you in such a way. We hereby present our respect and love to you.
by A verified traveler
Posted 30 Mar 2023 on Hotels
