Ratings based on 904 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
Our Sultanahmet Suites experience was mixed. Initially we were given a very small room which was clearly not what we paid for. Fatih, the manager was a great guy and very accommodating. We eventually changed rooms 4 times during our week long stay for one reason or another but the last two rooms were nice and spacious albeit with minor issues like AC out of order or drains blocked. Overall would recommend but suggest making sure you check which room you've paid for.
by A verified traveler
A wonderful hotel
Posted 12 Aug 2024 on HotelsIt's a very nice hotel! Everything is beautiful, clean, and comfortable, the air conditioner is working for your arrival. A large balcony with a lovely view. A cozy room with a refrigerator, microwave, kettle, and dishes. Convenient location in the center of the Old Town, about 7 minutes to all the sights of the Old Town. The staff was very friendly and helped us with various issues, including calling a taxi at 4 a.m. I really liked this hotel!
by A verified traveler
Lower your expectations
Posted 3 Aug 2024 on HotelsGood location and comfortable enough. Don’t take breakfast with your room. Not that great and there are plenty of breakfast options in the area for same price.
Room service consists of garbage pick up and towel swap. Don’t expect more even if you ask.
by A verified traveler
Posted 14 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jul 2024
by A verified traveler
Charming
Posted 23 Jun 2024 on HotelsWe had an amazing four night stay here. The lovely lady owner and Fatin who works for her went above amd beyond to make our stay memorable. There is a travel agency as part of the business so we could book tours conveniently. We had a room on the top floor with a balcony which provided a wonderful view. This is a charming old building right in the middle of the Sultanhemet district so close to everything. I would highly recommend.
by A verified traveler
Posted 21 Jun 2024
The place is nice and it’s centrally located in the old city and the staff is very helpful
by A verified traveler
Posted 10 Jun 2024
We booked the room in this area but turn out a different address building about 5min walk. We had 3 heavy bags difficult to carry. Communication is poor, Cleaner staff not nice. We were not welcomed at all.
Overall area is nice, but staff need to be polite and friendly with guests.
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Posted 20 Nov 2023
Poor management. Missed room service a few times during our 1 week stay. Moved us by force from a room to another saying that the first room was reserved for someone else?!?! Will never go back to Sultanahmet Suites. There are better options in the same area.
