Ratings based on 58 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Horrible experience
Posted 31 Jul 2024 on HotelsWhen we arrived there was nobody at the reception but a little kid sitting on the chair and it took them a while to attend us after we rang the bell multiple times. In the room the trashcan from the previous guests had not been emptied, the bathroom had not been cleaned, there were hairs on the sink and the corners of the shower were black. After complaining they told us that the cleaning lady only came at 10-12 in the morning; given that we arrived at 5pm they bascially had not cleaned our room. They told us that the next morning they would finally clean our room, so we had to sleep in an uncleaned room. The sheets and towels were apparently new, only thing they had changed, but one of the pillowcases had a stain on it. There was only one already started toilet paper roll. We asked the recpetionist for more toilet paper rolls and a new pillow as we left for a walk. When we came back they had changed nothing. There was no hot water in the shower or in the sink from the moment we arrived until the next morning. They did not fix anything we asked for. We left the following day, 2 days before the end of our stay, we were disregarded with an attitude. Would definitely not recommend. Not clean and bad service.
Comment from Hotel Management
1 Nov 2024 by Resepsiyon, Hotel Management
our resepsionist servis is 24/7 but unfortuanetly when you arrived to our hotel our resepsionist was attending another one of our guests, we will make sure the next time you stay in our hotel you will have a better experience, thank you for pointing out the other details of the inconviniences you faced, we will take note of all of it and work to improve it for the next time of your stay in our hotel.
by A verified traveler
Posted 26 May 2024
The service was above and beyond. Every staff member greeted us with a smile and did everything to accommodate us during our stay. The room was very comfortable and the location is great. We can't wait for our next visit.
Comment from Hotel Management
26 May 2024 by Tunç, Hotel Management
We were happy to welcome you, Mr Jeff. We hope we can provide you with the same service on your next visit.
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
13 Jun 2024 by Shah-Inn Butique Hotel, Hotel Management
Thanks for your review. Hope to see you again in our hotel.
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 8 Dec 2023
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Comment from Hotel Management
16 Feb 2024 by Reception, Hotel Management
Hello Mr. Abdulsalam,Your comments and evaluations are important to us, if you tell us the reason for the low score you gave, we would like to complete ourselves in this regard and serve you better.
by A verified traveler
Posted 15 Apr 2023 on Ebookers
Comment from Hotel Management
5 May 2023 by Reception, Hotel Management
Your opinion is important to us in order to serve you better.
by A verified traveler
Posted 10 Apr 2023 on Hotels
Fair deal,near sea side and small port,coffe shops and restaurants everywhere.
Host very kind,reception 24/7
Comment from Hotel Management
10 Apr 2023 by Reception, Hotel Management
Thanks for your valuable comment, hope to see you again.
by A verified traveler
Posted 30 Nov 2022
Location
Comment from Hotel Management
7 Dec 2022 by Manager, Hotel Management
We thank you, Hope to see you again
by A verified traveler
Posted 27 Nov 2022
by A verified traveler
Posted 3 Aug 2022
Very nice and affordable hotel right on the beach of Yesilkoy in Istanbul. The staff were very friendly and accommodating and we had a good time. The one thing we didn't have was an a/c - and there was party on the beach right in front of our window until around 2:00 am. Overall it was a great stay for the price
Comment from Hotel Management
14 Sep 2022 by Reception, Hotel Management
Thanks for your comment, take care.
