Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Guest Relations , Hotel Management
Dear Omar Mohammed ,We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbulGuest Relations Team
by A verified traveler
Posted 24 Nov 2024
Beautiful facility, great location for tourism in Taxsim area, great ground floor cafe and rooftop restaurant amenities. For me the hours of free Steam & Sauna 09:00-22:00 were the same hours I was out of the hotel as a tourist exploring so I cannot rate them. Extending steam and sauna hours to before breakfast (07:00-23:59) and after dinner would have been beneficial for my schedule and a great way to start and end the day.
Comment from Hotel Management
27 Nov 2024 by Guest Relations , Hotel Management
Dear David Weinkauf ,Your positive feedback means the world to us. We are glad to know that you had a wonderful stay at our hotel. Please come back anytime!Best regards, Rixos Pera İstanbulGuest Relations Team
by A verified traveler
Posted 19 Nov 2024
It was Soo noisy at night we couldn’t sleep well; air conditioning was central can’t get access the room was hot and supposed to be smoking free but it wasn’t u can smell it in our room and they charged us for using the coffee in the end of our stay almost $55 which is a lot
Comment from Hotel Management
23 Nov 2024 by Guest Relations , Hotel Management
Dear Wallaa Yousef ,Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve better you in the near future.Sincerely,Rixos Pera İstanbulGuest Relations Team
by A verified traveler
Posted 16 Nov 2024
All ok
Comment from Hotel Management
17 Nov 2024 by M.Safran, Hotel Management
Dear Xeniya,We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Murat SafranFront Office Manager
by A verified traveler from Chilliwack
Posted 16 Nov 2024
Very nice hotel, customer service was excellent, great location. Morning buffet was good with an incredible view.
Comment from Hotel Management
17 Nov 2024 by M.Safran, Hotel Management
Dear Darryn,Dear Valued Guest,We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Murat SafranFront Office Manager
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by M.Safran, Hotel Management
Dear Valeriya,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Murat SafranFront Office Manager
by A verified traveler
Posted 13 Nov 2024
All
Ok
Comment from Hotel Management
17 Nov 2024 by M.Safran, Hotel Management
Dear Xeniya,We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Murat SafranFront Office Manager
by A verified traveler
Posted 24 Oct 2024
Furniture is good. Location is ok. Friendly staff.
Comment from Hotel Management
5 Nov 2024 by Guest Relations, Hotel Management
Dear Valued Guest ,Thank you for leaving us a good point after your experience at Rixos Pera Istanbul ,Best regards ,
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Guest Relations, Hotel Management
Dear Valued Guest ,Thank you for leaving us a good point after your experience at Rixos Pera Istanbul ,Best regards ,
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Guest Relations, Hotel Management
Dear Valued Guest ,Thank you for leaving us a good point after your experience at Rixos Pera Istanbul ,Best regards ,
