Ratings based on 132 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Good
Comment from Hotel Management
8 Nov 2024 by Sefa Adıgüzel, Hotel Management
Dear Bobir,Thank you for staying with us at Prestige Hotel Istanbul and taking the time to rate us.We look forward to welcoming you back to Prestige Hotel Istanbul in the near future.Sincerely Regards,Prestige Hotel Old City ISTANBUL
by A verified traveler from Teaneck
Posted 24 Sep 2024
It is in a great location accessible to most of the traveling amenities that makes a traveller trip less stressful
Comment from Hotel Management
25 Sep 2024 by Sefa Adıgüzel, Hotel Management
Dear Umaru,Thank you for staying with us at Prestige Hotel Istanbul and taking the time to rate us.We look forward to welcoming you back to Prestige Hotel Istanbul in the near future.Sincerely Regards,Prestige Hotel Old City ISTANBUL
by A verified traveler
Posted 3 Aug 2023
The staff at breakfast time was amazing ~ Ahmet ~ Head Waiter was very kind and caring. I had my two grandchildren with me who loved the pancakes °•☆▪︎.... x The hotel was very clean and the rooms were spotless. The cleaners were polite. I would recommend this hotel its close to everything
Comment from Hotel Management
3 Aug 2023 by Sefa Adiguzel, Hotel Management
Dear Jennifer,Thank you very much for choosing Prestige Hotel Istanbul during your visit to Istanbul and for sharing your experience on EXPEDIA. We are happy to read that you had a pleasant stay with us.Such comments motivate us more than anything else and show that we are on the right track.Of course, there are points that we need to improve, we are all working on them.I hope you will come back and visit us soon...Best Regards,Prestige Hotel Old City ISTANBUL
by A verified traveler
Posted 21 Jul 2023 on Hotels
Comment from Hotel Management
24 Jul 2023 by Sefa Adiguzel, Hotel Management
Dear Guest,Thank you for your valuable comments; and we apologize for the inconvenience caused.We are very sorry to hear that you were not satisfied with your stay.You can be sure that your feedback is shared with the relevant department managers so that similar problems are not repeated.We hope to have the opportunity to welcome you again soon.Kind regards.Prestige Hotel Old City ISTANBUL
by A verified traveler
Posted 20 May 2023
No coffee and tea in rooms and no air conditioning.
Comment from Hotel Management
22 May 2023 by Sefa Adıgüzel, Hotel Management
Dear Jasmine,Thank you for taking the time to share your Prestige Hotel Istanbul experience.Thank you for your valuable comments and we are sorry to see that we were not able to make you comfortable in general. Please accept our sincere apologies for any inconvenience and ensure that we take the necessary measures to prevent similar issues from recurring. Our rooms have central air conditioning and SPLIT air conditioning. We help our guests according to their wishes. Our tea and coffee is free of charge in the lobby between 16:00 and 17:00. In addition, if our guests request from ROOM SERVICE for a fee, we offer shuttle service to their rooms.We look forward to the opportunity to welcome you back soon, demonstrate our usual high standards of service and service, and make your next visit a memorable one for the right reasons.Kind regards,Prestige Hotel Old City ISTANBUL
by A verified traveler
Posted 31 Dec 2022 on Hotels
Comment from Hotel Management
2 Jan 2023 by Sefa A., Hotel Management
Dear Mai Masuod ,Thank you for staying with us at Prestige Hotel Istanbul and taking the time to rate us.We look forward to welcoming you back to Prestige Hotel Istanbul in the near future.Sincerely RegardsPrestige Hotel Old City ISTANBUL
by A verified traveler
Posted 22 Nov 2022
every time when i'm coming to Istanbul ,i stay in this hotel.Wonderful and helpful personal,all of them.
Comment from Hotel Management
23 Nov 2022 by Online Sales and Marketing , Hotel Management
Dear Fima,Thank you very much for choosing Prestige Hotel Istanbul during your visit to Istanbul and for sharing your experience on EXPEDIA.com. We are happy to read that you had a pleasant stay with us.Such comments motivate us more than anything else and show that we are on the right track.Of course, there are points that we need to improve, we are all working on them.I hope you will come back and visit us soon...Best Regards,Prestige Hotel Old City ISTANBUL
by A verified traveler from Baabda
Posted 4 Oct 2022 on Orbitz
Good
Comment from Hotel Management
5 Oct 2022 by Sefa Adiguzel, Hotel Management
Dear Ali,Thank you for staying with us at Prestige Hotel Istanbul and taking the time to rate us.We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to offer you our improved service, quality and Turkish hospitality.Sincerely RegardsPrestige Hotel Old City ISTANBUL
by A verified traveler
Posted 22 Sep 2022 on Hotels
Comment from Hotel Management
26 Sep 2022 by Sefa Adiguzel, Hotel Management
Dear Nabeel,Thank you for staying with us at Prestige Hotel Istanbul and taking the time to rate us.We look forward to welcoming you back to Prestige Hotel Istanbul in the near future.Sincerely RegardsPrestige Hotel Old City ISTANBUL
by A verified traveler
Posted 6 Aug 2022
Bad
Comment from Hotel Management
8 Aug 2022 by Sefa Adiguzel, Hotel Management
Dear Mie Jaber,
We appreciate your valuable comments; and we apologize for the inconvenience.
We are very sorry to hear that you were not satisfied with your stay.
You can be sure that your feedbacks have been shared with respective department heads in order to prevent similar issues from reoccurring.
We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to offer you our improved service, quality and Turkish hospitality.
Best regards,
