Ratings based on 109 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 29 Sep 2019
The model service was good. The staff helped me book my taxi when i airport transfer didn't arrive. My only complaint is that the lights in the the room was not bright enough, though the lighting does give the room a different mood and feel.
Comment from Hotel Management
4 Oct 2019 by sales team, Hotel Management
Dear guest,
First of all thank you for choosing our hotel. Your comments are very important to us. We are happy to see you again in our hotel.
Have a nice day.
by A verified traveler
It’s good to know
Posted 14 Sep 2019 on HotelsHotel furniture old , hotel needs to be renovated, breakfast was continental it does not reflect 4 star
Comment from Hotel Management
19 Sep 2019 by sales team, Hotel Management
Mr. Muhammad,
First of all, thank you for choosing our hotel. The furniture of our hotel is antique furniture according to the concept. Your comments regarding breakfast will be made important improvements to us.
Thank you and have a good day.
by A verified traveler
My second home:)
Posted 25 Jul 2019 on HotelsBest place for stay in this area, for long and short terms! I am living in Istanbul for more than three years now in nearby area and always advising all my family and friends to stay there!
Comment from Hotel Management
31 Jul 2019 by sales team, Hotel Management
Dear Ameen,
Thank you for your nice comments. We are always pleased to welcome you in our hotel.
Have a nice day.
by A verified traveler from San Francisco
Posted 10 May 2019
Location to the city and transportation. I also like the buffet breakfast and guidance to the city
Comment from Hotel Management
25 May 2019 by sales team, Hotel Management
Dear Guest. Thanks for the nice comments. We are always pleased to see you in our hotel. See you again...
Respects
Recommended
for Everyoneby A verified traveler
Convenient & Pleasant
Posted 12 Apr 2016 on Travelocity
Pros: It's friendly staff.
Cons: can't think of anything
Location: right where I needed to be.
I was attending meetings in the neighbor and your hotel is the closest and most reasonably priced. The continental breakfast was excellent, hot food was hot and cold food cold. There was a nice variety to choose from.
Comment from Hotel Management
18 Apr 2016 by Berk D., Hotel Management
Thank you very much for your valued reviews. It was a pleasure to have you as our guest.
by Dean from Buckinghamshire, England
Ambitious 3star
Posted 21 Oct 2015 on HotelsThe hotel unfortunately is located or rather has a very unattractive alley way entrance. The art decor is amazing and even has a small swimming pool or a place to dip after the sauna, for which you have to tell a member of staff to swtich it on, there were one or two helpful member of stuff, language is a huge barrier as only two people managed to speak English. Staff training, customer service is probably an unfamiliar territory. There is so much potential, it would be a great stay for young adventerous couples for the price you pay, through hotrl.com i got great bargsin. Food was superb, breskfadt included with plenty of options. Small bar neefs more seating space to relax. For business i would stay again as it was close to destination otherwise i would give it a miss, because things like having an iron or the safe being so low in the wardrobe was a head rush i could avoid! They do need to improve and when they do it will be great place to stay.
by Jibid Cicekci from Los Angeles
Beautiful rooms
Posted 9 Aug 2014 on HotelsThe staff were very nice and helpful. I had a bad experience in one of the other hotels in this chain, but the supervisor, Mr. Berk contacted me right away and resolved the problem. He took his time to make sure I was satisfied with my stay, so I was very impressed with his management skills, which were above and beyond. I would definitely recommend this place to my friends and would definitely stay here myself. The room was clean, beautifully decorated, and the location is in a nice area of Istanbul, close to shopping and night life.
Recommended
for Everyoneby Old Leaf from Manchester
Great Location next to metro.
Posted 3 Jun 2014Next to Metro and plenty food outlet nearby. Good service and rooms are comfortable.
by A verified traveler
Nice as usual
Posted 23 May 2014 on HotelsI already stayed here more then 3 times. Is quite good place.
Recommended
for Everyoneby A verified traveler
Posted 23 May 2014
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best hotel best personal best communucation
