Ratings based on 194 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
We had a great time and people were very friendly and welcoming.
Comment from Hotel Management
4 Dec 2024 by Guest Relations Department , Hotel Management
Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best regards
by A verified traveler
Posted 28 Nov 2024
The staff was amazing!
Comment from Hotel Management
28 Nov 2024 by Guest Relations Department , Hotel Management
Dear guest,Thanks for your review and rating. We are happy to see that you have enjoyed your stay in general. We are working hard and your comments are the most important sources of feedback to assess and improve our services. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank youBest regards,
by A verified traveler from Avon
Posted 13 Nov 2024
Excellent breakfast, great service.
Comment from Hotel Management
13 Nov 2024 by Guest Relations Department , Hotel Management
Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best regards
by A verified traveler from Avon
Posted 11 Nov 2024
good service
Comment from Hotel Management
12 Nov 2024 by Guest Relations Department , Hotel Management
Dear Guest,Many thanks for your kind rating and comment. We are delighted that you have enjoyed your experience with us. It will be a pleasure to having you with us in the future again.Best regards,Guest Relations Department
by A verified traveler
Posted 28 Oct 2024
Not convenient for car driving and family. We needed to wait for the barriers to be left every time we are coming back to the hotel as there was no guards or officer attending the barrier.
The spa isn’t suitable for a family as the pool is on one side and the changing rooms are on a far way other side. Between them you will cross the gym, barbar and reception were people would watch you from top to bottom with no privacy at all. Ony 4 or 5 places to leave your towels by the pool in such a busy place were people come from the gym to swim.
I hated the smoking smell I found every night in my bathroom when I need to go to the loo. It has affected my pregnant wife and toddler as well.
It is not a hotel for a holiday as such. Work possibly if you’re single or on your own and do not mind smelling smoking everywhere.
I must thank the staff for the BD card and little cake. It’s so kind of you.
Comment from Hotel Management
28 Oct 2024 by Guest Relations Department , Hotel Management
Dear guest,Thanks for your review and rating. We are happy to see that you have enjoyed your stay in general. We are working hard and your comments are the most important sources of feedback to assess and improve our services. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank youBest regards,
by A verified traveler
Posted 28 Oct 2024
Great hotel, wonderful staff! Delicious breakfast!
Clean rooms!
Comment from Hotel Management
28 Oct 2024 by Guest Relations Department , Hotel Management
Dear Guest,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We are very happy to have provided you an experience that you will remember well.Best Regards,
by A verified traveler from Sheikh Zayed
Posted 25 Oct 2024
Good
Comment from Hotel Management
26 Oct 2024 by Guest Relations Department , Hotel Management
Dear Guest,We are grateful that you took the time out of your busy schedule to rate us and hope you'll stop by when you're back in the area! We look forward to hosting you soon!Best Regards,
by A verified traveler from Oviedo
Posted 15 Oct 2024
The staff is awesome. Service is above and beyond. Lots of option at the breakfast buffet. Property is very clean.
Comment from Hotel Management
16 Oct 2024 by Guest Relations Department , Hotel Management
Dear Guest,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We are very happy to have provided you an experience that you will remember well.Best Regards,
by A verified traveler from Humble
Posted 8 Oct 2024
Staff was super and room was nice. Very walkable restaurant options nearby.
Comment from Hotel Management
9 Oct 2024 by Guest Relations Department , Hotel Management
Dear Guest,Thank you for choosing us and giving us a nice rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best Regards,
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Guest Relations Department , Hotel Management
Dear guest,Thanks for your rating. We are happy to see that you have enjoyed your stay in general. We are looking forward to welcoming you back here in Melas Hotel Istanbul.Thank you.Best regards,
