Ratings based on 243 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
The staff were excellent and very accomodating. The hotel was nice. About 10-15 minute ride from the airport. Very pleasant stay
Comment from Hotel Management
24 Oct 2024 by Kader, Hotel Management
Dear MaxThank you for your feedback.We hope to see you againBest regards
by A verified traveler
Posted 17 Oct 2024
The staff greeted me like an old friend. Hadad and Embre made extraordinary efforys to help me overcome the limitations of the typical 'ignorant American', helping with a phone charger, restaurant recommendations, even a bit of simple first aid!! Magnificent people!!
Comment from Hotel Management
19 Oct 2024 by Abdullah, Hotel Management
Thank you for your heartfelt feedback! We’re delighted to hear that Kader and Emre provided you with such exceptional support during your visit. It’s wonderful to know that their efforts made your experience more enjoyable and comfortable. We truly value your kind words and hope to welcome you back soon!
by A verified traveler
Posted 27 Sep 2024
Close to the airport. Good value for the money. Very friendly staff. Yes it is quite far from the tourist destinations but you can get there within an hour. Also if you are not fussy for the food there's a Domino's Pizza in walking distance.
Comment from Hotel Management
19 Oct 2024 by Kader, Hotel Management
hank you for your review! We’re glad to hear you found our location convenient and appreciated the value we offer. It’s great that our friendly staff made a positive impression on you. While we may be a bit farther from tourist spots, we’re happy you found it easy to get around. We hope to see you again soon!
by A verified traveler
Posted 8 Sep 2024
Great staff.
Comment from Hotel Management
10 Sep 2024 by Kader, Hotel Management
Dear guestThank you so much for your fantastic review and the perfect rating! We are thrilled to hear that you had such a positive experience with usWe look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please don’t hesitate to let us know.
by A verified traveler
Posted 7 Aug 2024
The romm was small even by European standards.
No amenites.
Comment from Hotel Management
27 Aug 2024 by Kader, Hotel Management
Dear sirIt sounds like you had a bit of a tight squeeze in your room and were hoping for a few more amenities. I’m sorry to hear it didn’t meet your expectations. If you have any specific feedback or suggestions, it could be really helpful for us to improve future stays. Thanks for sharing your thoughts!
by A verified traveler
Posted 1 Aug 2024
Very cozy and for a single traveller, it feels very safe and secure.
Comment from Hotel Management
3 Aug 2024 by Kader, Hotel Management
Thank you for your nice comment
by A verified traveler
Very good hotel for short stay
Posted 21 Jul 2024 on HotelsWe booked one night as we had a 10hr stay between flights at Istanbul airport. The hotel was clean and rooms are a good size with working air con and a very good size bathroom . The only thing we were not happy with was the booked airport transfer as when we arrived outside tte terminal we were told tge driver was not yet there. We tgen gitva taxi which worked out at half the price of what the booked transfer woukd have cost us.
Comment from Hotel Management
3 Aug 2024 by Abdullah, Hotel Management
Thank you for you nice comment
by A verified traveler
Clean and friendly
Posted 11 Jul 2024 on HotelsIt was nice staying at Melnaj Hotel , clean and quite, polite staff and friendly environment,
Note:
If you want to stay near Airport with lowest price so this is best, however you should not expect the local area as the main city of istanbul.
Comment from Hotel Management
21 Jul 2024 by Kader, Hotel Management
Thnak you for your nice comment
by A verified traveler
Posted 23 Jun 2024
room very small and poorly designed. bedding very bad and inadequate.
Comment from Hotel Management
5 Jul 2024 by Abdullah, Hotel Management
We are sorry for the bad experience you had.You can be assured that we are trying our best.
by A verified traveler from Ipswich
Posted 9 Jun 2024
The staff were very friendly, but the room wasn’t very clean and there was so much noise all through the night. Music was on and whenever we ask reception to deal with it, they go quiet for a while then come back. It woke us up so many times at night. The room service food prices were very overpriced especially relative to its quality. I think this was our worst experience by far.
Comment from Hotel Management
10 Jun 2024 by Kader, Hotel Management
We are sorry for the bad experience you had with other guests.You can be sure that we did our best.Best regards
