Ratings based on 28 Verified Reviews

3.4 out of 5
75% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Excellent hotel, very tidy with very friendly staff. 10/10
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2022
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2022 on Hotels
2 out of 5
by A verified traveler

Posted 23 Jul 2022
Stuff friendly. Room was not ready for guests. There wasn't any sheets for the bed, tv wasn't working properly turning off, phone was off unable to use it or conect to front desk, no irone, carpets were not clean and there wasn't any ice machine, no cups or water in the room. Stuff was friendly, front dusk provide cups upon request and breakfast was good.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Sep 2020 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2020 on Hotels
4 out of 5
by A verified traveler

Posted 13 Sep 2019
Comment from Hotel Management
15 Sep 2019 by hayri, Hotel Management
Dear Guest, Thank you very much for choosing our hotel. We will always be happy to welcome you to our hotel
5 out of 5
by A verified traveler

Posted 18 Oct 2018
Loved the location and the staff, they are all helpful and nice.
Comment from Hotel Management
19 Oct 2018 by hayri saçaklı, Hotel Management
Dear Nour El Salehi, Thank you so much for your valuable feedback. We will always be honored to welcome you.
1 out of 5
by A verified traveler from Seattle, WA

Worst hotel in my life!!! HORRIBLE!! Antisanitary!

Posted 5 Jan 2018
The toilet had a p**s and blood on the toilet seat cover. The receptionist did not speak any language besides Turkish - I tried English, Russian, Spanish- it was unsuccessful and only made him angry. I was discriminated on the basis of being a foreign female. Also started to receive strange calls to my room about invitation to tea. When I contacted my Turkish friends to help me out, and they came to speak to the receptionist- they were kicked out in a very aggressive form. It was so inappropriate that I literally escaped from the hotel the first night. HORRIBLE!!!
Comment from Hotel Management
10 Jan 2018 by hayri sacakli, Hotel Management
Dear Mariya Naumova, firstly I would like to inform that we are sorry for your experience. But we have to pay attention to hotel rules and your safety. for this reason we did not accept your boyfriend on the second night. and he did not submit a valid ID. you asked to leave the hotel at 23:30 at night and demand money. but we could not accept your request. Our hotel has English, Arabic and Russian speaking staff. However, they are not all in the same desk. we understand that you are making a final assessment of this case.