Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Most rooms are very small, staff was kind enough to upgrade us after I was ready to go to a different hotel, size is not well described in the booking process.
Have in mind that due to the location all hotels are very small in size, location is walkable to all of old downtown. That was very nice.
Breakfast was really good and staf was nice.
Comment from Hotel Management
10 Dec 2024 by Guest Relations office, Hotel Management
Dear JuanWe value that you have chosen us to stay and aprreciate the time to share your feedback with us. we feel very happy that our staff efford make good impact to creat a nice experience and make your stay more enjoyable, we would love to have the opportunity to welcome you again in the future,Best regards
by A verified traveler from Coral Gables
Posted 6 Oct 2024
Loved the city
Comment from Hotel Management
8 Oct 2024 by Guest Relations office, Hotel Management
Dear GuestWe appreciate the time you spent for providing this positive review and we will be more than happy to have you again in the futureAll best wishes Your Sincerely Guest Relations Office,
by A verified traveler
Posted 30 Sep 2024
Although the property was nice and the staff was friendly - on arrival I was told the executive room I paid for was not available and I was downgraded without getting a refund.
I was told by management I would be refunded the difference between the rooms ( the downgraded room was half the price). We were here for our honeymoon and it kind of left a bad taste.
We spoke to expedia regarding this and they tried reaching out to Levni's staff and received no response.
by A verified traveler
Posted 18 Sep 2024
Great location. Stayed in king suite which has an amazing view of the bosphourus. The staff were great and very friendly. The room had some issues and needs a bit of updating. There were knobs that didn't work on the jacuzzi, no knob on the shower door. They serve a decent breakfast, but try to upcharge for espresso. The hotel fitness center is lacking majorly for something of this level. Minimal equipment, no ventilation, no disinfectant/water station. The location is perfectly situated to the old town and many attractions. Overall with a little more attention to detail and some upgrades to the hotel they can really elevate the experience
Comment from Hotel Management
19 Sep 2024 by Guest Relations office, Hotel Management
Dear JessicaThank you so much for taking the time to provide these valuable informations and motes. we are happy that you ahd a good ecperince and we will be thrilled to welcome you again at Levni Hotel & Spa Kindest regardsGuest Relations office
by A verified traveler
Posted 16 Sep 2024
We stayed at the Levni Hotel and Spa for a girls vacation for my sisters 50th. The hotel is in a fantastic location with all the main tourist attractions within walking distance and good metro and tram links to travel further out.
The staff went above and beyond to make us feel welcome. A special shout out to Ahmad and Nurul who made our stay extra special with all the support they provided with getting to places around Istanbul. Levni hotel provided us with an IstanbulKart to use the public transport system and helped us navigate through the city. We will definitely be coming back to this beautiful city and staying at the Levni Hotel and Spa.
Comment from Hotel Management
16 Sep 2024 by Guest Relations office, Hotel Management
Dear Mrs FaridaThank you so much for the time tou spent to write these massive details as well as your positive review about the Hotel, its services and the team, we were very happy having you and the rest of the guests, we will definitely be thrilled to welcome you again at Levni Hotel Yours FaithfullyAhmadGuest Relations AgentLevni Hotel & Spa
by A verified traveler
Posted 14 Sep 2024
Overall, a very pleasant atmosphere, loved the views from the rooftop. A great breakfast buffet and the staff was very friendly and welcoming. Especially Noorul and the lady in the spa.
I was a little disappointed with the bathroom- slow water drain caused water to flow out of the shower, also the plug hole in the sink had no cover and it wasn’t pleasant looking into the plug hole every time I was using the sink. I did inform reception staff twice and a hotel technical representative came to check it, he removed a bottle top from within the sink hole but stated he couldn’t get a cover for it. So the plug hole remained open for the duration of the stay.
Other than the above, the room was clean and well maintained.
I booked a cruise through the hotel, again Norul was very helpful and informative. Not a bad hotel and definitely a great location!
Comment from Hotel Management
15 Sep 2024 by Guest Relations office, Hotel Management
Dear GuestWe were so happy to welcome you at Levni Hotel & Spaand thank you for providing these valuable information to help other guestes having better idea about our Hotel and its services, we will wait for your next visit in the futureYours SincerelyAhmadGuest Relations AgentLevni Hotel & Spa
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Guest Relations office, Hotel Management
Dear Guest Thank you for your feedback about Levni Hoteland we are waiting to welcome you again Yours SincerelyGuest Relations Office
by A verified traveler
Posted 7 Sep 2024
Hotel looked like pictures. Upgraded to a wonderful room with a jacuzzi and a balcony. Staff was warm and highly responsive.
Comment from Hotel Management
10 Sep 2024 by Nural, Hotel Management
Dear Kathryn,Thank you for your amazing review.We will be glad to see you again in a near future.Kind Regards,
by A verified traveler
Posted 6 Sep 2024
Excellent staff and service, great location near to everything, clean rooms, employees very friendly and help us with all we needed.
Comment from Hotel Management
10 Sep 2024 by Nural, Hotel Management
Dear Yisel,Greetings from Istanbul.We are really happy to know you enjoyed your stay with us.Hope to welcome you again.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Nural, Hotel Management
Dear Julis,Thank you for staying with us.Kind Regards,
