Ratings based on 165 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
We have stayed here a few times before when travelling from Sabiha Airport and its been great. Unfortunately this times we had to deal with a very rude lady at the desk. I told the manager about how rude she was and nothing was done.
Comment from Hotel Management
24 Oct 2024 by Sales Dept., Hotel Management
Dear Guest,We would like to inform you that we immediately took care of the unpleasant situation you stated that you experienced.We want you to know that we are sorry about this situation.Thank you for sharing your valuable opinions with us.Sincerly..
by A verified traveler
Posted 2 Aug 2024
It was my first time in this hotel and everyone was friendly
Comment from Hotel Management
6 Aug 2024 by IMT, Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by IMT, Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by IMT, Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by IMT, Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 16 Feb 2024
Extensive facilities
Comment from Hotel Management
23 Jun 2024 by Sales Dept., Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
23 Jun 2024 by Sales Dept., Hotel Management
Dear Guest, First of all let me thank you for sharing your recent stay experience. Our team is always looking forward to welcoming you in our hotel again and again. Sincerely.
by A verified traveler
Posted 8 Nov 2023 on Hotels
super hotel
Comment from Hotel Management
23 Jun 2024 by Sales Dept., Hotel Management
Değerli misafirimiz, Öncelikle İstanbul Medikal Termal Oteli tercih ettiğiniz için çok teşekkür ederiz. Değerli yorumlarınız ve otelimizden memnun kalmanız bizi çok mutlu etti. En kısa zamanda sizi tekrar ağırlamayı çok isteriz. Saygılarımızla.
by A verified traveler
Nice place
Posted 8 Aug 2023 on HotelsStaff very nice and helpful, did everything to try to satisfy guests.
Comment from Hotel Management
12 Aug 2023 by Altan, Hotel Management
Dear Guest, Thank you very much for your time to evaluate your recent stay and share your nice comments. We are truly glad that our services met your expectations. Looking forward to seeing you with us again in the near future. Kind Regards.
by A verified traveler
Posted 23 Jul 2023
We came to the hotel late at night and the receptionist was having hard time finding our reservation in their system. I showed him the Expedia confirmation and even though he saw that we have a room reserved he refused to give us a room because he didn’t see the reservation in the hotel system. I had to call Expedia 3 times so they could call the front desk to figure out why in the hotel system they didn’t have our reservation. We got there around 2 am and it took them 2 hours to get a room for us.
Comment from Hotel Management
24 Jul 2023 by Altan, Hotel Management
Dear Guest, Thank you for taking the time to share a review of your experience. We are very upset to hear that we couldn't fully meet your expectations. We hope to welcome you back again in future. In the meanwhile we remain with our best wishes.
