Ratings based on 511 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 10 Nov 2024
We love the way staff treat us. The reason we keep coming back. We have an apartment in the area yet we still choose to stay here as we are always treated as vips
by A verified traveler
Posted 22 Oct 2024
Too far from everything.
by A verified traveler
Posted 5 Oct 2024
Outstanding hotel and staff
by A verified traveler
Posted 1 Oct 2024
Staff is the best
by A verified traveler
Posted 27 Sep 2024
Our favourite hotel in the Asian side of Istanbul. Super efficient and professional staff. Quiet and very comfy rooms
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Inanc Turanli, Hotel Management
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your valuable experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,İnanç TuranlıFront Office Manager
by A verified traveler
Posted 22 Aug 2024
Beautiful hotel and lovely staff however we had issues with missing items in room service more than once. The room service could really be improved.
Comment from Hotel Management
23 Aug 2024 by Inanc Turanli, Hotel Management
Dear Guest,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Sincerely,İnanç TuranlıFront Office Manager
by A verified traveler
Posted 2 Aug 2024
Staff. Vale (s), receptionists, breakfast hall staff. We keep coming back because of your happy and courteous staff.
Comment from Hotel Management
23 Aug 2024 by Inanc Turanli, Hotel Management
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your valuable experiences. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,İnanç TuranlıFront Office Manager
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
23 Aug 2024 by Inanc Turanli, Hotel Management
Sayın Erkan Bey,Beklentiniz doğrultusunda bir hizmet sağlayamadığımız için üzgünüm. Kendimizi her zaman beklentilerin üzerinde bir hizmet sunmaya adadık. Fakat puanlamanızdan anlıyorum ki, konaklamanız süresince bazı fırsatları kaçırarak, beklentinizi sağlayamadık. Eğer sizin için de uygunsa eksik noktalarımızı geliştirmek için otelimizdeki tecrübelerinizi daha detaylı öğrenmek isterim. Saygılarımla,İnanç TuranlıÖn Büro Müdürü
