Ratings based on 469 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Innpera Hotel, Hotel Management
Dear Guest,Thank you for your feedback. We hope to have the opportunity to provide you with a better experience next time.Best regards, Guest Relations Office
by A verified traveler
Posted 23 Aug 2024
Stay well away from this hotel. Firstly the parking is far away and not even sign posted where to go. Had to park in the car park next door.
Secondly the rooms have 2 pin plugs come on we are not in a third world country. I am glad only one night was spent here.
Room AC was not working. There is no Iron in the room and they provided one upon request with a broken cable. The lighting around the whole hotel is poor in communals and the rooms. It feels like you’re in prison.
Who has rated this hotel a 4 star it is no more than a 3 star hotel. There swimming pool is out of service and the small print is way below in the description who ever scrolls all the way down to read the info.
Furniture in the room is outdated and sofa bed is poor quality the room looks and feels so outdated. Carpets in the room are such bad quality and stained it’s like no one is looking after this place. The price for 1 night is an absolute joke. They are ripping tourists off specially if your from UK even outside of the hotel it’s the exact same.
STAY WELL CLEAR OF THIS HOTEL. It’s an absolute shame that my family and two young kids have had to experience this.
The beds are uncomfortable and we have had a poor night sleep. The hotel should refund me something back as this is totally unacceptable.
The staff are unapologetic and do not want to admit this hotel is no acceptable.
Comment from Hotel Management
7 Oct 2024 by Innpera Hotel, Hotel Management
Dear Guest,We sincerely apologize for your disappointing experience. Your feedback is crucial to us, and we're sorry that we did not meet your expectations. We understand your concerns and will address them to improve our services. Please consider giving us another opportunity to provide you with a better experience.Best regards, Guest Relations Office
by A verified traveler
Posted 12 Jul 2024
AC is not working I call and ask to fix it many times no response. Furniture are very old since maybe 80's.
Comment from Hotel Management
17 Jul 2024 by Innpera Hotel, Hotel Management
Dear Guest,Thank you for your feedback. During very hot weather, the front-facing rooms can become quite warm. While the ACs are working, they sometimes struggle to cool those rooms adequately. We appreciate your understanding and will work on improvements.Best regards, Guest Relations Office
by A verified traveler
Great staying
Posted 20 May 2024 on HotelsAmazing
Comment from Hotel Management
21 May 2024 by Innpera Hotel, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you had an amazing experience. We look forward to welcoming you back soon.Best regards, Guest Relations Office
by A verified traveler
Posted 18 May 2024
The hotel is old room was dark AC no good
Comment from Hotel Management
21 May 2024 by Innpera Hotel, Hotel Management
Dear Guest,Thank you for your feedback. Best regards, Guest Relations Office
by A verified traveler from Beirut
Posted 24 Feb 2024
Comment from Hotel Management
19 Mar 2024 by Innpera Hotel, Hotel Management
Dear Guest,We appreciate your feedback and would love the chance to provide you with a more satisfying experience in the future.Best regards, Guest Relations Office
by A verified traveler
Posted 12 Jan 2024
Good place on town shopping walks istiklal
by A verified traveler
Posted 22 Nov 2023
Ceiling leaked. Great location. Staff was nice. I’d stay again.
by A verified traveler
Posted 17 Sep 2023
Staff and service excellent ❤️
by A verified traveler
Posted 16 Sep 2023
Clean and tidy room, staff pleasant and friendly. The breakfast wasn’t amazing - we only ate there once - Lots of places nearby to eat so we went out for breakfast. We didn’t use the spa facilities so can’t comment on that. Good comfortable nights sleep, a bit noisy with the main stretch of Taksim Square being so close. Lots of site seeing places close by so easy access to other places.
