Ratings based on 174 Verified Reviews

2.4 out of 5
69% of guests recommend
2.6 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2024
4 out of 5
by A verified traveler

Posted 30 Aug 2024
It was a business trip, and it worked out well due to the convenience.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jun 2024 on Hotels
2 out of 5
by A verified traveler

Great location poor hotel good staff

Posted 27 Apr 2024 on Hotels
Great location but generally below par condition of bathroom and bedroom, though staff helpful and attentive
4 out of 5
by A verified traveler

Posted 28 Jan 2023
Comment from Hotel Management
22 Mar 2023 by ali, Hotel Management
Dear Guest, Thank you for sharing your accommodation experience in our hotel. We are glad to know you had a pleasant stay here. Looking forward to hosting you on your up co-ming trips to the city. Best Regards, Santa Sophia Hotel Team,
1 out of 5
by A verified traveler

A very bad hotel, noisy day and night, unpleasant.

Posted 4 Mar 2021 on Hotels
5 out of 5
by A verified traveler

Posted 20 Dec 2020 on Hotels
value for money...location very good..staff helpful
Comment from Hotel Management
16 Feb 2021 by baha, Hotel Management
Dear Guest, Thank you for your precious reviews here about our hotel. We are pleased to know you had a nice stay here. We hope we will be hosting you on your upcoming trips to the city. Best Regards, Bahattin,
1 out of 5
by A verified traveler

Not good!!

Posted 25 Jul 2020 on Hotels
This hotel is not good very dirty and i booked an smoking room but they said it's forbidden and the 1 staff is quite stupid no towel in the room then i ask he gave 1 only but she knows we are 2 in the room! Its not recommendable hotel i stayed allot different hotels different countries but this is the worse ever!!!
3 out of 5
by A verified traveler

Posted 17 Jan 2020
I found the staff very helpful and the room was very good But what I found was the INTERNET very slow good INTERNET is a must these days , I hope if the staff reads This review that the will do something about the INTERNET really that would great to boost it UP , YES THE HOTEL IS VERY CENTRAL TO THE OLD TOWN AND THE FAMOUS GRAND BUZAAR , A MUST SEE IT ,,,
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