Ratings based on 100 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Reno
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Jason,Thank you so much for your point and feedback of our hotel.We would like to see you again among us.Best Regards,Yunus Emre OZEKGuest Relations
by A verified traveler
Posted 19 Nov 2024
I was disappointed with my stay at this hotel. The room was very small, and almost all the plugs were not working, which was inconvenient. The hotel feels old and dated, and the noise level made it hard to relax. Overall, not the experience I was expecting
by A verified traveler
Posted 18 Nov 2024
Clean and safe property. Some people have noted the rooms need remodel from the 70's/80's look, but at this price point, you get what you pay for.
Comment from Hotel Management
19 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Jason,Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - SISLI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Yunus Emre OZEK Guest Relations
by A verified traveler
Posted 7 Nov 2024
A nice hotel, close to everything around. Staff are nice and speak English. Çenar was a great help and has nice customer service skills. Will definitely go back again.
Comment from Hotel Management
7 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Rusul,Thank you so much for your review of our hotel. We are glad to hear that you enoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are looking forward to welcome you again.Sincerely,Best RegardsYunus Emre OzekGuest Relations
by A verified traveler
Posted 6 Nov 2024
Very good hotel
Comment from Hotel Management
6 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Mohamed,Thank you so much for your review of our hotel. We are glad to hear that you enoyed your stay with us.We value your feedback. We are looking forward to welcome you again.Sincerely,Best RegardsYunus Emre OzekGuest Relations
by A verified traveler
Posted 1 Nov 2024
Excellent location friendly staff
Comment from Hotel Management
2 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Rida,Thank you so much for your review of our hotel. We are glad to hear that you enoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are looking forward to welcome you again.Sincerely,Best RegardsYunus Emre OzekGuest Relations
by A verified traveler
Posted 31 Oct 2024
Great location
Comment from Hotel Management
1 Nov 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Ammar Fathi Ammar,Thank you so much for your point and feedback of our hotel.We would like to see you again among us.Best Regards,Yunus Emre OZEKGuest Relations
by A verified traveler
Posted 12 Oct 2024
Everything in the hotel felt antiquated and in desperate need of updating. We specifically chose this American Standard hotel because of its reputation as a well-known American brand, expecting a certain level of quality and modernity. However, we were deeply disappointed to find that the establishment fell far short of the standards typically associated with Holiday Inn properties.
Comment from Hotel Management
14 Oct 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Mckenzie Alexander,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ISTANBUL - SISLI.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Best RegardsYunus Emre OzekGuest Relations
by A verified traveler
Posted 10 Oct 2024
Service and staff was good, the rooms are out of date and needs renovation
Comment from Hotel Management
14 Oct 2024 by Yunus Emre OZEK Misafir İlişkileri, Hotel Management
Dear Akeel,Thank you so much for your review of our hotel. we value your feedback. We are looking forward to welcome you again.Sincerely,Best RegardsYunus Emre OzekGuest Relations
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Yunus Emre Ozek Guest Relations, Hotel Management
Dear Layth,Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - SISLI.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Best RegardsYunus Emre OzekGuest Relations
