Ratings based on 900 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Very nice
Comment from Hotel Management
2 Jan 2025 by TK, Hotel Management
Dear Omar,I'm more than glad to see you had a nice stay in our cozy property. On behalf of my team, I'd like to thank you for your time and kind feedback. Hope to welcome you back in your next visit to Kadikoy, Istanbul.With Kind Regards,TuncGM
by A verified traveler
Posted 21 Dec 2024
I have stayed at this hotel many times. Great staff, amenities and environment. Happy as always.
Only issue which I raised with shared with reception on check out, is the bed in my room. The mattress was an old one, uneven surface. Could not get good sleep. I have a bad back and this didn’t help either.my suggestion to them is get your beds and mattresses checked
Comment from Hotel Management
23 Dec 2024 by TK, Hotel Management
Dear faramarz,Thank you so much for your kind feedback! I truly appreciate your continued loyalty and I'm delighted to hear that you've always had a great experience with our staff, their service and hotel amenities as well as the environment.Please accept my apologies about the issue with the mattress during your recent stay. I understand how important a good night's rest is, especially for guests with back concerns, and I'm sorry that the bed did not meet your expectations. Rest assured, I'll take your suggestion seriously and will have our team look into the condition of our mattresses to ensure the comfort of our future guests.Hope to welcome you back in another enjoyable stay through your next visit to Istanbul.With Kind Regards,TuncGM
by A verified traveler
Posted 13 Nov 2024
Value for money
Comment from Hotel Management
14 Nov 2024 by TK, Hotel Management
Dear Suresh,I'm so pleased to know your stay was perfect and you found it price-worthy. It's always our aim to ensure a true hospitality for our guests and we're so glad to receive another amazing review score. Thank you for all and hope to welcome you back in your next visit to Istanbul.With Kind Regards,TuncGM
by A verified traveler
Posted 30 Oct 2024
Excellent hotel great facilities and quiet area. The bathrooms could be cleaner but nothing too major. The dining options are limited as it's a little out of the way but the food in the hotel is excellent.
Comment from Hotel Management
31 Oct 2024 by TK, Hotel Management
Dear Omar,Thanks so much for your awesome feedback! I'm really happy you liked the hotel and enjoyed the quiet vibe. I totally hear you about the bathrooms and dining options—your input helps us get better! So glad you loved the food! Looking forward to welcome you back in your next visit to Kadikoy, Istanbul.With Best Regards,TuncGM
by A verified traveler
Posted 19 Oct 2024
I might consider to stay again, but a room was little small
Comment from Hotel Management
21 Oct 2024 by TK, Hotel Management
Dear Yalcin,Thank you for your feedback! I'm glad to hear you might consider staying with us again. While I understand that some of our rooms may feel a bit small, we strive to ensure they are comfortable and well-equipped with amenities to enhance your stay.If you do choose to return, we’re happy to provide recommendations on which rooms may best suit your preferences.Hope to welcome you back in your next visit to Kadikoy, Istanbul.With Kind Regards,TuncGM
by A verified traveler
Proper, freundliches Personal, preisgünstig.
Posted 16 Sep 2024 on HotelsComment from Hotel Management
17 Sep 2024 by TK, Hotel Management
Lieber Sufian,Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! Ich freue mich zu hören, dass Sie unser Personal freundlich und unsere Preise angemessen fanden. Wir bemühen uns, unseren Gästen eine einladende Atmosphäre und ein gutes Preis-Leistungs-Verhältnis zu bieten.Wir freuen uns sehr über Ihr Feedback und hoffen, dass wir die Chance haben, Sie in Zukunft wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,TuncGM
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by TK, Hotel Management
Ali Bey Merhaba,Konaklamanızın güzel geçmesine çok sevindim. Ekibim adına bu güzel skorla bizleri değerlendirdiğiniz için çok teşekkür ederiz. Sizleri tekrar misafir etmek ümidiyle, sağlıklı günler dilerim.Saygılarımla,TunçGM
by A verified traveler
Posted 11 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by TK, Hotel Management
Dear a -,Thank you for this excellent review score. We're looking forward to welcome you back in your next visit to Istanbul and make your next stay just as enjoyable!With Kind Regards,TuncGM
by A verified traveler
Posted 6 Sep 2024
It was a pleasant stay. The staff were very friendly and the hotel resturant was amazing!😍
Comment from Hotel Management
7 Sep 2024 by TK, Hotel Management
Dear Ahmed,Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a pleasant stay and that you enjoyed the friendly service from our team. It’s also wonderful to know that our restaurant made a great impression on you!I appreciate your feedback and hope to have the chance to welcome you back in your next visit to Kadikoy, Istanbul.With Kind Regards,TuncGM
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by TK, Hotel Management
Dear Gholamreza,Thank you for taking the time to provide feedback on your recent stay with us. We’re sorry to hear that your experience did not meet your expectations overall. We genuinely value your input.I'd love to hear more about your experience so I can address any specific concerns and ensure that future guests have a better experience. Please feel free to share any additional details or suggestions.We hope to have the opportunity to welcome you back and provide you with a stay that exceeds your expectations.With Best Regards,TuncGM
