Ratings based on 21 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Great customer service
Comment from Hotel Management
3 Dec 2024 by Grand S Hotel Management, Hotel Management
Dear Mohammad,Thank you for your kind feedback. Your positive comments are greatly appreciated and motivate us to continue providing outstanding service.We look forward to welcoming you back for another great stay.Best regards
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Grand S Hotel Management, Hotel Management
Dear Zakaria,Thank you for reviewing us. We look forward to welcoming you again.Warm Regards
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Grand S Hotel, Hotel Management
Ahmet Bey,Geri bildiriminiz için teşekkür ederiz.Saygılarımızla
by A verified traveler
Posted 1 Jul 2024
Water leaking from the air condition ..also there is no remote for air condition …when having shower water leaking to floor need to put towels to clean them
Comment from Hotel Management
12 Jul 2024 by Grand S Hotel Management, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay.We regret to hear about the issues with the air conditioning and the shower. Your comments have been noted and will be addressed by our maintenance team to prevent future occurrences.We hope to have the opportunity to provide you with a better experience in the future.Best regards
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
1 Jul 2024 by Grand S Hotel Management, Hotel Management
Dear Sidahmed,Thank you for your review. We look forward to welcoming you again.Warm Regards
by A verified traveler
Posted 12 May 2024
Property and facilities were excellent. All of the staff were kind and helpful. Breakfast in the morning was tasty, very fresh and plentiful with lots of choices for every taste. Included coffees, juices and water. We had a great rest after a hectic day of travel.
Comment from Hotel Management
14 May 2024 by Grand S Hotel Management, Hotel Management
Dear Charles,Thank you for your wonderful feedback. We are thrilled to hear that you found our property and facilities excellent and that our staff provided you with kind and helpful service.We are also delighted that you enjoyed our breakfast offerings. It is great to know that you found the breakfast tasty, fresh, and plentiful with a variety of choices to suit every taste, along with included coffees, juices, and water.We are pleased to hear that you were able to have a restful stay after your hectic day of travel. Your satisfaction is our priority, and your positive comments encourage us to continue providing excellent service.We look forward to welcoming you back in the future for another enjoyable stay.Best regards
by A verified traveler
Posted 10 May 2024
Very nice hotel. Excellent staff
Comment from Hotel Management
14 May 2024 by Grand S Hotel Management, Hotel Management
Dear Gary,Thank you for your kind feedback. We are delighted to hear that you found our hotel very nice and our staff excellent.Your positive comments are greatly appreciated and motivate us to continue providing outstanding service. We look forward to welcoming you back for another great stay.Best regards
by A verified traveler
Posted 15 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Grand S Hotel Yönetimi, Hotel Management
Yılmaz Bey,Değerlendirmeniz için teşekkür ederiz. Bir sonraki konaklamanızda sizlere daha iyi hizmet sunmak için sabırsızlanıyoruz.Saygılarımızla
by A verified traveler
Posted 14 Oct 2024
Ruhig
Comment from Hotel Management
14 Oct 2024 by Grand S Hotel Management, Hotel Management
Dear Sandu,Thank you for your kind feedback. Your positive comments are greatly appreciated and motivate us to continue providing outstanding service.We look forward to welcoming you back for another great stay.Best regards
by A verified traveler
Posted 14 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Grand S Hotel Management, Hotel Management
Dear Lars,Thank you for your kind feedback. Your positive comments are greatly appreciated and motivate us to continue providing outstanding service.We look forward to welcoming you back for another great stay.Best regards
