Ratings based on 37 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
There was no room service and they never changed the seats
Or Gave toilet paper
by A verified traveler
Posted 28 Jun 2022
The place was terrible no hygiene the bedsheets were dirty with blood stains pillows were with yellow marks some lights in the room were not working after complaining still never got repaired.The was not clean or sheets were not changed.Hardly anyone could speak english.
by A verified traveler
OK hotel
Posted 16 Mar 2020 on HotelsThe hotel was ok, staff was very friendly and helpful, However the hotel was not that great, i stayed in many different hotels but this the lowest rated hotel for me.
by A verified traveler
Its a 3 star hotel.
Posted 16 Mar 2020 on HotelsIt was a nice experience, the hotel was good for the price and the service was excellent, friendly staff and helpful. However the hotel itself was not that much comfortable but like they say "you get what you pay for"
by A verified traveler from Qatar Doha
Posted 4 Aug 2019
This is the worst hotel I've ever stayed in.
They don't give you any extra blankets, although their covers are light and they tell you not to turn on the air conditioner, either you choke on the heat or get sick of the cold.
Breakfast is bad and bad.
If you lose the key to the door, you pay five dollars instead of the new one.
When I got out of the hotel, they asked me to pay for the sheets and blankets just because they got dirty and could have been washed easily.
Be ware of booking at this hotel
by A verified traveler from Qatar
Posted 1 Aug 2019
I’ve never seen bad hotel with bad service as I seen in Grand Pamir.
-the room service kept talking bad about us when they were clean the room, while we are setting in the room. The problem is they though we don’t understand Turkish, but we got their insults clearly.
The booming shock when they asked us 300 Turkish liras because the blankets were dirty. They said they will not been clean so you have to pay their values. What a humiliating way to get money?? However we were aware about this and we took the blankets with us so they will really have to buy new ones, because we believe 100% they would wash them and take the money for them.
The hotel doesn’t deserve any penny we paid for it it’s surrounded by dozens of other hotels which are located in same good location.
by A verified traveler from Melbourne
Posted 6 Jun 2019
Only best thing about this hotel was its location as it is near to Sultanahmet square. Service is terrible, no sense of service and they even charge for water. Staff and even manager don’t speak English fluently so it’s hard to communicate and enquire about how to go around. Breakfast wasn’t good either. They also charge you extra if paying my card.
by A verified traveler
Posted 3 May 2019
by A verified traveler
Posted 14 Apr 2019 on Orbitz
Excellent hotel and staff!!! Breakfast very good. Room clean and comfort. Thank you very much
by A verified traveler
nice and confit
Posted 19 Feb 2018 on Hotelsthe hotel is at the end of a quite little road ,, the rooms a quite big and reasonably comfortable, staff was nice but its the location that made it great because almost everything is at walking distance
Comment from Hotel Management
6 Apr 2018 by ümit çetinkaya, Hotel Management
hello, thank you for your comments
we are honored to see our dear friends always at our hotel
Please remember that grand motel hotel is your home in istanbul please
