Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Good location. Excellent breakfast.
Friendly staff. Good size room and bath. Overall highly recommended.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by General Manager , Hotel Management
Sevgili Salma Chkhainate,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind Regards,
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Genel Müdür , Hotel Management
Sevgili Haluk Bey ,Bize değerli puanlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Eğer paylaşmak istediğiniz bir yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.En yakın zamanda tekrar görüşebilmeyi diliyoruz.Saygılarımızla,
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by General Manager , Hotel Management
Dear Stuart, Gareth We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
by A verified traveler from ROCKLIN
Posted 23 Oct 2024
No comment.
Comment from Hotel Management
23 Oct 2024 by General Manager , Hotel Management
Dear Mr. Mehrzad,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
by A verified traveler
Posted 22 Oct 2024
Stayed here twice. The staff are friendly and accommodating. The hotel is clean, buffet breakfast has lots of options. Will stay here again.
Comment from Hotel Management
23 Oct 2024 by General Manager , Hotel Management
Dear Ms. Compain , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,
by A verified traveler
Posted 21 Oct 2024
Amazing staff & awesome location as it’s close proximity to Tuksim Square. Quite & convenient
Comment from Hotel Management
23 Oct 2024 by General Manager , Hotel Management
Dear Muneam , Ali I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,
by A verified traveler
Posted 18 Oct 2024
Our room was very clean and spacious. I love their bathroom most especially the shower. The water coming out was so strong and yet so gentle to the body that you would really enjoy taking shower to the max😀..It’s an elegant hotel!
Comment from Hotel Management
20 Oct 2024 by General Manager , Hotel Management
Dear Mr. Behrooz,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
by A verified traveler
Posted 16 Oct 2024
Thank the receptionist Media made the check in very easy with her warm welcoming.
She is very professional and friendly.
The toilet tray needs improvement, there wasn’t enough supplements for two people.
The room was very from the lift and it was a long walk for my 70 years old mother.
Comment from Hotel Management
16 Oct 2024 by Guest Services , Hotel Management
Dear Mrs. Eslami, Thank you for your feedback and for recognizing Media’s warm and professional service during your check-in. We’re thrilled to hear that she made your arrival experience easy and welcoming. I will be sure to pass along your kind words to her—she will be delighted to know she made a positive impression.I also appreciate your constructive feedback regarding the toilet tray. We sincerely apologize that it did not have enough amenities for two people, and I’ve already addressed this with our housekeeping team to ensure we provide adequate supplies moving forward. I understand that the room’s distance from the lift was not ideal, especially for your mother. If you choose to stay with us again, please feel free to request a room closer to the lift, and we will do our best to accommodate this to make your stay more comfortable.Thank you again for your valuable comments, and we hope to have the pleasure of welcoming you and your family back in the future.Kind Regards,
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by General Manager , Hotel Management
Dear Gioulnara ,Abdoullaeva We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
