4/10 Poor
ben
Business traveler
Dec 17, 2024
Disliked: Cleanliness, staff & service
Pretty disappointed with my stay unfortunately.
Staff were nice, but there were quite a few things wrong. Upon entering my non-smoking room, I was greeted by an ashtray.
The light fixture was broken and upon inspection I could see dirt/ash in the light.
The shower attachment was broken, the air-conditioner had not been cleaned in a while and was covered in mold.
The fridge was caked in a block of frost, and it was often noisy inside and out.
In my week there, my room was cleaned only once. I asked about this after 3 days and was told house cleaning must be requested which I thought was a little odd.
Lots of marks on the walls of the room and wall paper was peeling at bits in the room.
ben
Stayed 6 nights in Dec 2024
