Ratings based on 969 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
While the location of the hotel is not bad the other reviews are misleading (most likely fake). This is a 2.5 hotel- at best. We booked a room with a Queen OR Two Twin beds and front desk insisted only Queen bed. When I showed him our booking he reluctantly added a sofa sleeper to the room. Seemed very unhappy to do that. Petty front desk with no sense of hospitality. The man looked depressed to be there, TBH.
The rooms are not clean (dusty). The hotel is small and old (not in the charming sense). Tiny elevator that fits two or three people. Overpriced and subpar restaurant. Restaurant staff speaks very poor english. Will just nod when you ask for something, but have no idea what you are saying. Just go out for breakfast down the street (better value and quality). Noisy at night. Employees chatter all night and blaring fire alarm goes off at 2 AM for 20 minutes. The walls are thin.
Book somewhere else if you want my advice. This hotel was the lowlight of our trip, that was otherwise a wonderful trip, to Turkiye.
by A verified traveler from North Miami Beach
Posted 2 Dec 2024
Loved everything!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Hotel Management, Hotel Management
Dear Juan,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.We are working hard to provide the best service to our valued guests. When we share your nice feedback with our team, it will be a good source of motivation for them. We will be pleased to see you again in our hotel on your next visit to Istanbul and to give you a nice experience in our magnificent city.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Dear John Derek,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedback. We work hard to please our valued guests and ensure that they spend their stay in a positive way. We are very happy to see your positive feedback and it will be a good inspiration for our performance. We hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Best Regards,Hotel Management
by A verified traveler from Wauseon
Posted 17 Nov 2024
This is actually a Best Western property. It did not seem like one, however. It seems like a wonderful independent, small boutique hotel. The neighborhood is very safe with plenty of eating and shopping options. It is very walkable to all the major sights in historic Istanbul. Highly recommended for the price.
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Dear Anthony, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedback. We are very happy that we were able to spend a quality and enjoyable time with you during your stay. Thank you for your nice words as GLK PREMIER Regency Suite team. We hope that you will be in Istanbul again in the near future and we can give you another good experience.
by A verified traveler
Posted 15 Nov 2024
good
Comment from Hotel Management
17 Nov 2024 by Hotel Management, Hotel Management
Dear Miaona, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. As the GLK PREMIER Regency Suite team, we work hard to provide our guests with the highest level of service throughout their stay. We are sure that they will be more motivated to their work when we share your beautiful comeback with my team. We hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
by A verified traveler
Posted 7 Nov 2024
Amazing property with amazing staff a few minutes walk from blue mosque, Hagia Sophia and Topkapi Palace.
Comment from Hotel Management
12 Nov 2024 by Hotel Management, Hotel Management
Dear Waqas,We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.We are working hard to provide the best service to our valued guests. When we share your nice feedback with our team, it will be a good source of motivation for them. We will be pleased to see you again in our hotel on your next visit to Istanbul and to give you a nice experience in our magnificent city.
by A verified traveler
Posted 2 Nov 2024
The location was superb. Whilst it didn't have the feel of a five start hotel, it was spotless and delivered what it needed to. Best of all were the staff, who were all great. Of them all though, Ali A and Hussain were the shining stars! They went above and beyond what anyone could reasonably expect to make our stay perfect.
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Dear Wendy, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. As the GLK PREMIER Regency Suite team, we work hard to provide our guests with the highest level of service throughout their stay. We are sure that they will be more motivated to their work when we share your beautiful comeback with my team. We hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
by A verified traveler
Posted 1 Nov 2024
Property is in key location and service is great. First room smelt a bit and had to change which was no fuss room service was great.
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Dear Ruhel, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedback. We are very happy that we were able to spend a quality and enjoyable time with you during your stay. Thank you for your nice words as GLK PREMIER Regency Suite team. We hope that you will be in Istanbul again in the near future and we can give you another good experience.
by A verified traveler
Posted 26 Oct 2024
This hotel goes out of their way to make you feel their hospitality. The moment you arrive they offer you Turkish tea or coffee and orient you to the city with a map and answer all your questions about where you are and how to get to the major sites. They even offer to help you book things if you need the help. The Turkish bath is reservable and you get it all to yourself. That heated marble slab is not to be missed! The breakfast is tasty and has all the Turkish flavors you will want to try and a few things (like scrambled eggs) to make you feel at home. Rooms are a nice size and the bed is comfy. If you like to be waited on hand and foot then this is the hotel for you!
Comment from Hotel Management
30 Oct 2024 by Hotel Management , Hotel Management
Dear Allen, We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. As the GLK PREMIER Regency Suite team, we work hard to provide our guests with the highest level of service throughout their stay. We are sure that they will be more motivated to their work when we share your beautiful comeback with my team. We hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future.
