Ratings based on 536 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from New Rochelle
Posted 13 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Very friendly staff and close to bus station and most atraction area.
It was our second time staying in this hotel and we like it very much.
by A verified traveler
Posted 24 Oct 2024
I stayed only one night after Cappadocia trip. It is very convenient for transportation to and from airport. Only 7min from airport bus stop. Staff was very nice and helpful.
Very convenient for last minute shopping before head back to home
I tried taxi but it was very scary. Driving over 100 mph and fare scam.
Comment from Hotel Management
24 Oct 2024 by Front Office Agent, Hotel Management
Dear Yong,Thank you for your wonderful review and for giving us a perfect score! We’re delighted to hear that you found our location convenient for transportation and that our staff made your stay pleasant. Your feedback regarding the taxi experience is appreciated, and we’re glad our hotel could serve as a good option for your last-minute shopping. We hope to welcome you back in the future!Best regards,Mustafa Yusuf Kaya / Front Office Agent
by A verified traveler
Posted 23 Oct 2024
Excellent
Comment from Hotel Management
24 Oct 2024 by Front Office Agent, Hotel Management
Dear Aldonso,Thank you for your excellent review! We are thrilled to hear that you had a wonderful experience during your stay. Your feedback motivates us to continue providing the best service possible. We hope to welcome you back soon!Best regards,Mustafa Yusuf Kaya / Front Office Agent
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Front Office Manager, Hotel Management
Dear Ramazan,Thank you so much for your wonderful review and for giving us a perfect score! We’re thrilled to hear that you enjoyed your experience with us. Your kind words motivate our team to continue delivering the best service possible. We can’t wait to welcome you back soon!Warm Regards,Hakan Uygen
by A verified traveler
Posted 28 Sep 2024
Very AVERAGE, small and over priced
Comment from Hotel Management
3 Oct 2024 by Front Office Manager, Hotel Management
Dear Mr Steven,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We continuously review our service quality and pricing, so we truly appreciate you sharing your thoughts with us. We’re committed to providing a better experience in the future and hope to welcome you back soon!Warm Regards,Hakan Uygen
by A verified traveler
Posted 12 Sep 2024
an average property
Comment from Hotel Management
13 Sep 2024 by Front Office Manager, Hotel Management
Dear Mr Athari,Thank you for taking the time to provide your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations and that you found our property to be average.We take guest feedback very seriously and would appreciate the opportunity to learn more about your specific concerns. Your satisfaction is very important to us, and we are committed to making improvements based on our guests' experiences.If you would be willing, we would love the chance to welcome you back and provide a stay that better aligns with your expectations. Please let us know if you have any particular preferences or if there is anything we can do to enhance your experience in the future.Once again, we apologize for any inconvenience caused and look forward to the opportunity to serve you better.Warm regards,Hakan UygenFront Office Manager
by A verified traveler
Posted 10 Sep 2024
So central for everything, room is clean and the staffs provide good service.
Comment from Hotel Management
11 Sep 2024 by Front Office Manager, Hotel Management
Dear Mabella,Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and found our location to be ideal for your needs.It is gratifying to know that you found your room to be clean and that our staff provided you with the level of service we strive to deliver. Your kind words serve as a wonderful encouragement to our team, as we are committed to ensuring that each guest has a memorable and pleasant stay.We greatly appreciate your feedback and are delighted that our efforts contributed positively to your experience. Should you have any additional comments or suggestions, please do not hesitate to share them with us.We look forward to the opportunity of welcoming you back to our hotel in the future and providing you with another exceptional stay.Warm Regards,Hakan UygenFront Office Manager
by A verified traveler
Posted 7 Sep 2024
Staff were very helpful! A bit noisy in the night but that is because it is Taksim Square
Comment from Hotel Management
10 Sep 2024 by Front Office Manager, Hotel Management
Dear Sarah,Thank you very much for your kind comments and for awarding us a perfect rating. We are delighted to hear that our staff were helpful during your stay. We apologize for the noise disturbances you experienced during the night, which are unfortunately due to the lively atmosphere of Taksim Square.We appreciate your understanding and will take your feedback into account to improve our guests' experience. We look forward to the opportunity of welcoming you back in the future.Warm Regards,Hakan UygenFront Office Manager
by A verified traveler
Posted 3 Sep 2024
The only thing I didn’t like the room was small but clean .
Comment from Hotel Management
3 Sep 2024 by Hüseyin Akartuna - Operations Manager, Hotel Management
Dear Hisham,Thank you so much for staying with us and sharing your feedback. Next time, we may try to arrange you a room category, which is called Queen Room with Sofa Bed. These rooms are bigger than the one you stayed so you will enjoy your stay.Best regards,
