Ratings based on 59 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jul 2024 on Hotels
Elias is an employee who is cooperative with everyone, but there was an error in logging in that delayed my entry, but the employee Elias was cooperative with me.
by A verified traveler
Posted 1 Dec 2023 on Hotels
The apartment that was booked overlooks the Bosphorus, but there is no turnip for it to reach the apartment, and I had to change it on the second floor so that I could use the turnip, but the apartment was smaller and did not have two bathrooms, and the price difference was not refunded to me?
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Feri Suites, Hotel Management
Dear Chaimae,First and foremost, we would like to express our gratitude for taking the time to evaluate our establishment. Your feedback is of utmost importance to us as we strive to provide better service.However, receiving a rating of 4 out of 10 indicates that we did not fully meet your expectations, and for that, we apologize. Ensuring customer satisfaction is our top priority, and we aim to make improvements based on your feedback.If you have more detailed feedback or would like to specify areas we can enhance, please don't hesitate to reach out to us. We look forward to the opportunity of hosting you again at our establishment and providing a better experience.Best regards,Feri Suites Ortakoy Hotel
by A verified traveler
Posted 11 Mar 2023
by A verified traveler
Posted 21 Dec 2022
Size of the setting room is big.
The property in actual is not same as in the photos.
Location is far from the tourist places.
I booked with with breakfast but actually there was no breakfast!!
by A verified traveler
Posted 7 Jun 2022 on Wotif
by A verified traveler
Posted 28 Feb 2022
by A verified traveler
Posted 12 Feb 2022
by A verified traveler
Posted 20 Jan 2022 on Hotels
Excellent Customer Service, I feel like I’m with my family and good friends, helpfully, great front desk,
by A verified traveler
Sure for second time to stay and more
Posted 23 Dec 2021 on HotelsThis is my second time to stay in this amazing hotel, with amazing stuff that answer me and trying to help and guide you with everything thing u want, nice area to dine and shop. Directly on the Bosphorus
