Ratings based on 479 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
by A verified traveler from Vancouver
Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear SERGEY,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Best regards,
by A verified traveler
Posted 20 Dec 2024
the only problem i had was with the old mattress
very very old and very uncomfortable
Comment from Hotel Management
23 Dec 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear MOHAMAD,Thank you for taking the time to share your feedback with us. We truly appreciate your valuable insights, and we are delighted to hear that you chose to stay with us.We are sincerely sorry to hear that the mattress in your room did not meet your expectations and caused discomfort during your stay. Please rest assured that we are continuously working to enhance the comfort of our accommodations. Your feedback regarding the mattress will be taken into serious consideration as we make improvements to our rooms and facilities. We strive to offer our guests the best possible experience, and your comments are invaluable in helping us achieve that goal.We hope that despite this issue, your overall experience with us was still enjoyable. We would love the opportunity to welcome you back and provide you with an even more comfortable stay in the future.Once again, thank you for your honest review. We look forward to hosting you again soon.Warm regards,
by A verified traveler
Posted 14 Dec 2024
The property was nice
Comment from Hotel Management
20 Dec 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear Michelle,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Best regards,
by A verified traveler
Posted 30 Nov 2024
Amazing
Comment from Hotel Management
6 Dec 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear Omar,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Best regards,
by A verified traveler
Posted 16 Nov 2024
Management poor.
I had a rush from the bed
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear Tatiana,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Best regards,
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from Heritage Pointe
Posted 10 Nov 2024
The Fairmont Quasar Istanbul was a great hotel to stay at while I vacationed in Istanbul. The hotel is located off of a busy freeway. If you happen to have a room that faces north like we did, you will hear sirens from emergency vehicles quite often, however Istanbul is a very large busy city, and most hotels that you stay at would be similar. If you can manage, try to get a room facing the south for a fantastic view of the Bosphorus river, and a quieter room experience.
Comment from Hotel Management
16 Nov 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear Richard Duane,Certainly! Here's a refined and detailed response to your comment in English: ---Thank you for sharing your experience at the Fairmont Quasar Istanbul! Your observations truly encapsulate the essence of staying in such a bustling metropolis. Indeed, Istanbul’s vibrancy and dynamic energy are mirrored in its constant activity, making the occasional sound of sirens an almost inevitable part of urban life. However, your suggestion to request a south-facing room is both practical and insightful. The prospect of waking up to a serene view of the Bosphorus River sounds utterly enchanting and undoubtedly enhances the overall experience of staying at this prestigious hotel. It’s those little adjustments, like opting for a quieter side, that can elevate a stay from great to unforgettable. Moreover, your balanced perspective is refreshing; it’s wonderful to see that you embraced the unique rhythm of Istanbul rather than allowing minor inconveniences to overshadow the city’s charm. A stay at the Fairmont Quasar, with its blend of luxury and its strategic location, is indeed a fantastic choice for exploring this historic yet modern city. Thank you again for your thoughtful review—it’s sure to guide future travelers in making the most of their visit!Best regards,
by A verified traveler from Bothell
Posted 9 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Aykut Uzunoglu - Front Office Manager, Hotel Management
Dear Andrea,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,
