Ratings based on 103 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
Very nice
by A verified traveler
Posted 17 Jun 2024
The door to the room was unsafe, the metal plate was damaged, the room looks old, the neighborhood is messy
by A verified traveler
Posted 3 Oct 2023
The hotel is very cozy, the staff is very nice and the breakfast is great Also I had a very awesome Turkish Bath. The room was cleaned but not
“ sparkly” The street outside my roo
was a bit noise at times.
by A verified traveler
Posted 22 Sep 2023
Sinply do not book here. The photos and listing are misleading, the sheets are not changed - even after asking the hotel to change them twice - I had mould on my sheet and caught bed bugs. The cleaner never does a proper clean of rooms, there is no 'spa' or dining facilities and it is in a dirty, laneway in the backstreets of Taxim. Its noisy, the air-conditioning keeps breaking or switching on/off.....book anywhere but here!
by A verified traveler
Posted 12 Apr 2023
If you’re black do not I repeat do that book this hotel. The front desk was helpful and friendly but the room didn’t have any water or coffee etc. The bedsheets had stains. I saw the difference in treatment btw the white customers vs me ( Afro Latina). They say it’s a spa but they told me it’s not working. We wanted to use the remote and I had to give a deposit of 20 dollars to use it. Every time we shower the water would splash all over the floor bc the door of the shower did not closed. The place is decent if you’re on a budget but over all they are not friendly to black people.
Comment from Hotel Management
25 Apr 2023 by Okan Karakoç, Hotel Management
Dear Jennifer, We would like to inform you that we are very sad and shocked to see this comment after accomodating you in our hotel with pleasure and privilege. We always treat all our guests with respect and welcoming attitudes. Your claim is a serious accusation and especially irrelevant to the reality when we consider that a vast majority of our guests are international travellers.We will try our best to improve ourselves thanks to your feedback related to the hotel facilities, we can only wish you to be more careful regarding the subjective sentiments that might turn into serious problems for people doing nothing but working to make you feel as comfortable as possible. Best regards.
by A verified traveler
Posted 7 Jun 2022
by A verified traveler
Posted 29 Dec 2021
First the hotel photo online is photoshopped,
The actual hotel doesn’t look anything like the photo online! It’s a decent looking hotel and it is on a very old little street.
The lobby is very small, but the manager “ Okan”, the receptionists, the girls who work at the breakfast buffet are all very professional and very nice and friendly people.
The owner of the hotel needs to better the breakfast buffet, they serve the SAME exact thing every morning! I have read reviews before I stayed there, and people say the buffet is delicious, i don’t know what’s their “ delicious “ is? Hhhh. Everything is pretty plain.
Mr Owner , if you read reviews, come on brother! Spend little more money and serve your guests better breakfast, it will make a huge difference!
The hotel area: I think if you are young and like to party at night , this is the area for you.
If you prefer family hotels and area , I suggest “Serkeci” area. Cleaner, and more convenient as you will be close to many other touristic places, and you will have the tramway! You won’t have to deal with the taxi drivers who will over charge you.
Comment from Hotel Management
4 Jan 2022 by Endless Suites Team, Hotel Management
Thank you for your review, we will definitely do our best to take the necessary actions with your recommendations. Best regards.
by A verified traveler
Posted 19 Dec 2021 on Hotels
The stuff is great
However construction is going on
Spa is fantastic
Comment from Hotel Management
4 Jan 2022 by Endless Suites Team, Hotel Management
Thank you for your review, we will definitely do our best to take the necessary actions with your recommendations. Best regards.
by A verified traveler
Posted 2 Dec 2021
Front desk person was awesome, he tried really hard to meet expectations but the property was not clean enough for the amount I paid during my stay…
Comment from Hotel Management
4 Jan 2022 by Endless Suites Team, Hotel Management
Thank you for your review, we will definitely do our best to take the necessary actions with your recommendations. Best regards.
by A verified traveler
Posted 30 Nov 2021
