Ratings based on 682 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
A warm hotel offering quality service. The staff are caring and help solve problems. Breakfast was delicious. I recommend. It was a good choice for us.
Comment from Hotel Management
26 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Mukam, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. I appreciate you taking time to provide us with a wonderful feedback of your experience and cannot wait to share it with the team. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Ali,Thank you very much for choosing Elite World Istanbul Taksim Hotel and sharing your valuable comments with us.We thank you very much for your constructive feedback as well since it is always guiding us on our path to continuously improve our services and guest satisfaction. We look forward to the opportunity to welcome you back and to show you our services at their best.
by A verified traveler
Posted 18 Dec 2024
Location was Profect for my but shower was old fashion
Comment from Hotel Management
21 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Ali,Thank you very much for choosing Elite World Istanbul Taksim Hotel and sharing your valuable comments with us.We thank you very much for your constructive feedback as well since it is always guiding us on our path to continuously improve our services and guest satisfaction. We look forward to the opportunity to welcome you back and to show you our services at their best.
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Imad, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
by A verified traveler
Posted 10 Dec 2024
We loved our stay
Comment from Hotel Management
13 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Amir, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. I appreciate you taking time to provide us with a wonderful feedback of your experience and cannot wait to share it with the team. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
by A verified traveler
Posted 10 Dec 2024
Disappointing Stay at a Usually Reliable Hotel
We've had the pleasure of staying at this hotel multiple times, but our latest experience was a letdown. From the moment we checked in, we encountered a front desk representative who seemed unfriendly and rushed us through the process.
Unfortunately, the issues continued in our room. The furniture was outdated, the bathroom floor sealer was dirty and blackened, and the room temperature was unbearable due to a non-functional thermostat. We reported the temperature issue, but sadly, it wasn't resolved during our stay.
Given our previous positive experiences, we were surprised by the decline in service and amenities. We hope the hotel will take our feedback seriously and make necessary improvements.
Rating: 2/5 stars
Comment from Hotel Management
13 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Maryam, Thank you very much for choosing Elite World Istanbul Taksim Hotel and sharing your valuable comments with us. I would like to express that we are genuinely sorry for this situation experienced during your stay. Your comments are always guiding us on our path to continuously improve our services and guest satisfaction. Yours sincerely,
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear İmad, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
by A verified traveler
Posted 4 Dec 2024
Very good hotel, front desk is very friendly and always help you with any questions. Service was on point, breakfast was so good I couldn’t stop eating. I left for shopping and came back and my room always clean Shebnem the hous keeping did excellent job. Always fresh towels and mini bar new water all the time.
Comment from Hotel Management
6 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Aslan,Thank you very much for choosing Elite World Istanbul Taksim Hotel and sharing your valuable comments with us.We are very pleased to hear that you have been satisfied with the services of our hotel and staff. Your positive comments further motivate us to take our guest satisfaciton efforts to the highest level.We very much look forward to welcoming you once again at EW Istanbul Taksim in the nearest future. Yours sincerely,
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Inqulab, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Feride Alan Guest Relations, Hotel Management
Dear Sheryar, I would like to thank you on behalf of our management and colleagues for choosing Elite World Istanbul Taksim Hotel for your vacation. We strive to provide excellent customer service and it's great to hear we succeeded in making your stay memorable. We look forward to welcoming you back in the nearest future. Yours sincerely,
