Ratings based on 21 Verified Reviews

1.8 out of 5
1.2 Room cleanliness
1.1 Room comfort
1.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Sep 2024
They should return my money. The pictures on advertising is not like chow . Bad I didn’t stay the smell was terrible
1 out of 5
by A verified traveler

Posted 10 Sep 2024
If you are human, this property is not for you.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023 on Hotels
1 out of 5
by A verified traveler

Thefts on the Hotels.com platform

Posted 13 Sep 2023 on Hotels
The reservation desk was lying and not answer tha calls from Hotels.com as they did non refundable conditioning in order to extort money from customers, The room was terribly full of cockroaches flying everywhere even on the mattress and the wardrobe. After i asked them for starting the air conditioning they said It is paid service I should pay extra for air conditioning , unbelievable basters ,Robbers.
1 out of 5
by A verified traveler

Posted 2 Jun 2023
Nothing I liked I stayed 1 hour and I checked out it was not good that why I left and lost one night and booked in different hotel
1 out of 5
by A verified traveler

Posted 24 Oct 2022
Hotel name was Erciyes internet name is Butique House I guess they try to copy other hotel name in internet.Everthing is terrible condition very dirty.This hotel immediately should check by tourism ministery and municipality due to healt and safety condition.I never visit again.
Comment from Hotel Management
24 Oct 2022 by Emin, Hotel Management
Dear guest, I guess. We cannot see that you are staying in our facility because we are staying in the wrong facility. Yes, you have a reservation, but you do not appear to have stayed. In addition, our facility is regularly controlled by professional companies and municipalities. So you can report wherever you want. If you want, I can also share with you the documents of our youth, from the necessary controls of the Ministry of Health and Tourism and the municipality we are affiliated to, on a monthly basis.
1 out of 5
by A verified traveler

Posted 23 Jun 2022
Rude workers and unhygienic property
Comment from Hotel Management
1 Aug 2022 by emin, Hotel Management
dear guest We see that you did not come to our hotel and did not use your reservation. I think you stayed in a different hotel, but we see that you wrote about your experiences that you did not experience with us as unrealistic, we hope you realize this mistake and correct it as soon as possible. best regards emin
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