Ratings based on 511 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Friendly and Helpful staff
Comment from Hotel Management
25 Nov 2024 by Ali Yavaş, Hotel Management
Dear Amy, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler from Los Angeles
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Ali Yavaş, Hotel Management
Dear Oksana, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler from MITCHAM
Posted 17 Nov 2024
I stayed in the business suite which was comfortable and clean. I received the complimentary transfer which was convenient and great. Checked in early which was smooth which helpful staff. The biggest let down was the half board element. Although excited to receive a 3 course dinner with drinks included, the food left a lot to be desired. Although there were lots of options which could be made gluten free as requested, was given the blandest fish and steamed vegetables with absolutely no flavour. The food was cold and when asked for it to be warmed, it was returned rock hard and inedible. The head waiter was very kind and when he saw my disappointment, offered to bring me fruit to my room which he did. But I’d lost my appetite. Breakfast was no better. I had an early flight so was told could go 15 minutes early. The chef on the omelette station reacted as if it was too much trouble to make me an omelette, looking at his watch and sighing annoyingly. He rang the bell for me to come collect when cooked. So moody, no smile when thanked. I asked for some chilli to which he gestured for me to go elsewhere even though it was right in front of him. I asked again and he threw some on my plate with another annoyed sigh. He should definitely not be working with guests if he hates it so much. Altogether was an Okay stay but left feeling rather disappointed.
Comment from Hotel Management
18 Nov 2024 by Ali Yavaş, Hotel Management
Dear Audriee, First of all, thank you for choosing our hotel for your stay. Thank you for taking the time to leave a review of your recent experience with us. We apologize for the inconvenience you experienced with us. I would like to kindly inform yuou that we already informed related departments and we will take necessary actions immediately We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. In the meanwhile we remain with our best wishes. Bricks Hotel Istanbul.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Ali Yavaş, Hotel Management
Dear Amr, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Ali Yavaş, Hotel Management
Dear Nader, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler
Posted 31 Oct 2024
Lovely place to recover from surgery. Staff comes by 2x per day to replenish tea and coffee in the room. You can call the restaurant for more water bottles at any time at no extra cost. Although one day it took 4 calls and a whole day to get it.. Lots of options for room service.
Surgery people, be careful leaving pill blister packs out while having the room cleaned. My pain meds were thrown out accidentally.
Comment from Hotel Management
31 Oct 2024 by Ali Yavaş, Hotel Management
Dear Sarah, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler
Posted 28 Oct 2024
We absolutely loved this property! We had a wonderful experience. The staff was extremely professional. The transfer service was quick and punctual. Overall, it was a fantastic stay!
Comment from Hotel Management
28 Oct 2024 by Ali Yavaş, Hotel Management
Dear Elena, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler from Madison
Posted 21 Oct 2024
Such great service, thank you for upgrading us!
Comment from Hotel Management
21 Oct 2024 by Ali Yavaş, Hotel Management
Dear Fariba, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ali Yavaş, Hotel Management
Dear Ronald, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Ali Yavaş, Hotel Management
Dear Majid, Thank you very much for taking the time to share your very positive and motivating feedback on this website following your recent visit. First of all, we were delighted to be able to host you in our hotel. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here. Best Regards
