Ratings based on 266 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
None
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Arts Hotel Istanbul Harbiye and for sharing your feedback. We understand your rating as a sign that there are areas for improvement. Your insights are valuable to us as we strive to elevate our services, aiming to exceed expectations on every stay. We look forward to welcoming you back and providing you with an even higher level of satisfaction in the future.Best Regards,Burak AkyıldızGeneral Manager
by A verified traveler
Posted 7 Oct 2024
Clean..affordable..nice designs..near shooping..nice staff
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you for your kind review of Arts Hotel Istanbul Harbiye. We are pleased that you had an overall positive experience, and we appreciate your four-points rating. We are constantly working to ensure that every guest enjoys a flawless stay, and your feedback helps guide our continued improvements. We hope to welcome you back soon and to provide a five-star experience next time!Best Regards,Burak AkyıldızGeneral Manager
by A verified traveler
Posted 26 Sep 2024
Location is good ,close to metro and Taksim sqaure ..
Hotel is clean and well maintained..
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you for your kind review of Arts Hotel Istanbul Harbiye. We are pleased that you had an overall positive experience, and we appreciate your four-point rating. We are constantly working to ensure that every guest enjoys a flawless stay, and your feedback helps guide our continued improvements. We hope to welcome you back soon and to provide a five-star experience next time!Best Regards,Burak AkyıldızGeneral Manager
by A verified traveler from Indio
Posted 22 Sep 2024
Great service
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you so much for your five-star rating and for choosing Arts Hotel Istanbul Harbiye. We are thrilled to know that we could provide you with a memorable experience. Feedback like yours is a tremendous source of motivation for our team, as we strive to deliver exceptional hospitality to all our guests. We look forward to welcoming you back soon and to making each stay as delightful as the last. Thank you!Best Regards,Burak AkyıldızGeneral Manager
by A verified traveler from Los Angeles
Posted 9 Sep 2024
Big room available
Comment from Hotel Management
9 Sep 2024 by Reservation Team, Hotel Management
Dear Guest,Thank you for your valuable review. We would like you to know how important your comments are to us and if possible, please provide us some details to improve ourselves.Best Regards
by A verified traveler
Posted 3 Sep 2024
Burak He treats customers very well and is a very polite man.
As for the hotel, it is very low quality compared to its stars.
Comment from Hotel Management
9 Sep 2024 by Reservation Team, Hotel Management
Dear Guest,Thank you for your valuable review. We would like you to know how important your comments are to us and if possible, please provide us some details to improve ourselves.Best Regards
by A verified traveler
Posted 1 Sep 2024
Very good
Comment from Hotel Management
9 Sep 2024 by Reservation Team, Hotel Management
Dear Guest,Thank you for your valuable review. We would like you to know how important your comments are to us and if possible, please provide us some details to improve ourselves.Best Regards
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
18 Nov 2024 by Genel Müdür, Hotel Management
Değerli Misafirimiz,Öncelikle Arts Hotel Istanbul Harbiye olarak görüşlerinize büyük önem verdiğimizi belirtmek isteriz.Beklentilerinizi karşılayamadığımız için üzgünüz. Misafir deneyimimizi sürekli olarak geliştirme arzusundayız ve yaşadığınız olumsuz deneyimi daha detaylı anlamak isteriz. Sizi tekrar ağırlama ve beklentilerinizi aşmak için yeni bir fırsat yaratmak bizim için değerli olacaktır.Bize geri bildirimlerinizi iletmek isterseniz, sizinle iletişime geçmekten memnuniyet duyarız.Saygılarımla,Burak AkyıldızGenel Müdür
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Guest, Thank you for your kind review of Arts Hotel Istanbul Harbiye. We are pleased that you had an overall positive experience, and we appreciate your four-star rating. We are constantly working to ensure that every guest enjoys a flawless stay, and your feedback helps guide our continued improvements. We hope to welcome you back soon and to provide a five-star experience next time!Best Regards,Burak AkyıldızGeneral Manager
by A verified traveler
Posted 19 Jul 2024
Location is amazing
Comment from Hotel Management
19 Jul 2024 by Reservation Team, Hotel Management
Dear Guest,We are very glad that you had a pleasant stay. We hope to see you in your future stays.Sincerely,
