Ratings based on 587 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Excellent property and location in the historical centre. However, there are challenging transportation options to visit attractions other than those centrally located.
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Good Turkish Breakfast. Old Property. Close to Tourist attractions !
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Great staff from front desk, F&B to housekeeping... The only issue I had was that torturing breakfast music, the same 5-6 songs keep repeating for 3 hours, day after day...Oh my God and we stayed there for 2 weeks. We'll definitely go back, but for god sake play some nice turkish music, instead of Miley Cyrus and "California Dreaming "...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 14 Sep 2024
Fantastic hotel with a lovely spa and the terrace was one of the best parts of the holiday. Fairly conveniently located with only a 10-15 minute walk from the main sites of historic Istanbul. lovely restaurant options near by and fantastic staff. Would highly recommend to anyone looking to stay in Istanbul
5 out of 5
by A verified traveler

Posted 8 Sep 2024
The staff were nothing short of amazing. The hotel is very comfortable and is in a great location. We have already recommended this hotel to others.
2 out of 5
by A verified traveler

Old hotel with old photos!

Posted 12 Aug 2024 on Hotels
The rooms in the photos are of the best rooms they have. Double / twin rooms are VERY small. Most rooms were refurbished with cheap materials: the bed boards you see in photos exists in half the rooms, the once wooden floor are now made of paper. Also, both saunas were not working. And, the receptionist lied there were no more rooms available to show when the hotels site was showing 8.
5 out of 5
by A verified traveler

Posted 5 Aug 2024
Farok and younis at the front desk they are the best. Very helpful and friendly. Thank you guys
5 out of 5
by A verified traveler

Posted 4 Aug 2024
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5 out of 5
by A verified traveler

Posted 25 Jul 2024
The Hotel staffs were great and helpful but nothing works at the hotel, rooms were extra small with no working air conditioning, the SPA and gym were close. The power was out every day and no water to shower or use the bathroom at times. Hotel need major repairs and it was a complete disaster.