Ratings based on 673 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Beautiful hotel, friendly staff and located in a great area
Comment from Hotel Management
22 Nov 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mrs. Tatiyanna,Thank you for your thoughtful and generous review following your recent stay at AJWA Sultanahmet. We are truly grateful for your kind words and are pleased to hear that you had such a memorable experience with us.It brings us great joy to know that you found our hotel to be beautiful, and that you appreciated the warmth and attentiveness of our staff. We are also delighted that our prime location contributed to your enjoyment of Istanbul. We strive to provide a blend of exceptional service, comfort, and convenience, and your feedback assures us that we are on the right path.We would be honored to welcome you back to AJWA Sultanahmet in the near future. It would be our privilege to serve you once again and ensure that your next stay exceeds your expectations. Best regards,
by A verified traveler
Posted 25 Oct 2024
The hotel is top class. Delicious food, great staff, very close to historic sites, safe area.
We would definitely stay there again.
Comment from Hotel Management
26 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mr. Ricardo,Thank you sincerely for your kind words and for taking the time to share your experience with us at AJWA Sultanahmet. We are truly honored by your appreciation of our culinary offerings, the service provided by our dedicated staff, and the unique convenience and safety of our location within Istanbul’s historic heart.Your desire to return is the highest compliment we could receive. We eagerly look forward to welcoming you back for another exceptional stay.Best regards,
by A verified traveler
Posted 14 Oct 2024
Wonderful stay! I was traveling with my wife and kids. They treat you like one of their own family members here in the AJWA. Very accommodating at any hour of the day. Area has some neat spots nearby for dining and walkable to some touristy attractions. Definitely staying with AJWA when I visit Turkey in the future.
Comment from Hotel Management
15 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mrs. Hasan,Thank you for your kind words about your recent stay with us at AJWA Sultanahmet. We are thrilled to hear that you and your family felt like part of our family during your visit. Our team strives to provide exceptional service around the clock, and it’s wonderful to know that you found our accommodations to your liking.We are also glad you enjoyed the nearby dining options and the local attractions. We look forward to welcoming you back on your next trip to Turkey!Best regards,
by A verified traveler
Posted 12 Oct 2024
Everyone was lovely and went out of their way to accommodate my requests for a conference room. Very warm staff.
Comment from Hotel Management
13 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mr. Anuradha,Thank you for your kind words about your recent experience with us at AJWA Sultanahmet. We are delighted to hear that our staff made you feel welcomed and went above and beyond to accommodate your requests for a conference room. Your feedback means a lot to us, and we strive to provide exceptional service to all our guests.We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mrs. Melihah,Thank you so much for your incredible 5-star review! We are thrilled to hear that you had a wonderful experience at AJWA Sultanahmet. Your kind words motivate us to continue providing the best service and hospitality to all our guests. We look forward to welcoming you back for another memorable stay!Best regards,
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mr. Marcin,Thank you so much for your perfect rating of 5 out of 5! We are thrilled to hear that you enjoyed your stay at AJWA Sultanahmet. Your kind words inspire us to continue providing exceptional service and memorable experiences.We look forward to welcoming you back for another wonderful visit!Best regards,
by A verified traveler
Posted 2 Oct 2024
This was our 2nd stay at Ajwa Hotel in Istanbul, the staff are fantastic and the breakfast buffet and Dinner at the hotel restaurant is absolutely brilliant, just one advice to the hotel, they need to do a proper maintenance check of the rooms as they are starting to show signs of wear apart from that i would highly recommended it to anyone
Comment from Hotel Management
3 Oct 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mr. Yunus,Thank you for your feedback about your recent stay at AJWA. We’re delighted to hear that you enjoyed our wonderful staff and our breakfast and dinner offerings.We appreciate your suggestion regarding room maintenance and will ensure it is addressed. Your recommendation is invaluable to us.We look forward to welcoming you back to AJWA!Best regards,
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mrs. Valeria,Thank you so much for your wonderful review! We’re thrilled to hear that you had an enjoyable experience at AJWA Sultanahmet. Your feedback inspires us to continue delivering the ultimate hospitality. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 13 Sep 2024
Excellent location, professional staff and interesting decor.
Comment from Hotel Management
13 Sep 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mrs. Beulah,Thank you for your kind words regarding your recent stay at AJWA Sultanahmet. We are delighted to hear that you found our location excellent, our staff professional, and our decor intriguing.Your satisfaction is our top priority, and we are thrilled to know that we met your expectations. We look forward to welcoming you back in the future.Best regards,
by A verified traveler
Posted 3 Sep 2024
Excellent location, excellent staff and exceptional food quality. Very close to the Bazzar.
Comment from Hotel Management
4 Sep 2024 by Ibrahim Turan ( Guest Relations Manager ), Hotel Management
Dear Mr. Farshid,Thank you so much for your kind words! We're delighted to hear that you enjoyed our location, staff, and the quality of our food. It's wonderful to know that our proximity to the Bazaar was a convenience for you. On behalf of everyone at AJWA Sultanahmet, we truly appreciate your feedback and look forward to welcoming you back soon!Best regards,
