Ratings based on 705 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Hotel is well maintained and staff are very courteous. Located close to great dining & shopping options.
Comment from Hotel Management
4 Dec 2024 by Hotel Management, Hotel Management
Dear Ajay,Thank you very much for these magnificent comments of yours. It was really a pleasure to host you in our hotel and we are so happy that the service and property have both met your expectations to kept you feel cared. You will always be welcomed by our team who will gladly greet you back here.Wish you all the best.
by A verified traveler
Posted 12 Nov 2024
Location, Location, Location. Everything was excellent. Just a note: the room size is very, very small, and there are no spa amenities on site. Understandable but worth noting.
Comment from Hotel Management
13 Nov 2024 by Hotel Management, Hotel Management
Dear Dean,Thank you very much for your grade and very sincere comment of yours. You will always be welcomed by our team who will gladly greet you back here.Kind regards.
by A verified traveler
Posted 1 Nov 2024
Great looking. Poor staff
Comment from Hotel Management
1 Nov 2024 by Hotel Management, Hotel Management
Dear Chris, Thank you very much for your high grade and feedback. Your feedback is very valuable for us and we will take it into consideration for improving our service. Hope to see you soon in Istanbul and our hotel. Wish you all the best.
by A verified traveler from Shaker Heights
Posted 20 Oct 2024
Our second time in Istanbul and repeat stay at this hotel. Lovely design and very comfortable room, specially after a long flight
Comment from Hotel Management
21 Oct 2024 by Hotel Management, Hotel Management
Dear Claudia,Thank you for your all lovely comments! :) We deeply appreciate you for choosing us to stay again in our beautiful property. You will always be warmly hosted here. Wish you all the best.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hotel Management, Hotel Management
Dear Josh,Thank you very much for your grade. Hope to see you soon in Istanbul and our hotel.Kind regards.
by A verified traveler from EDEN PRAIRIE
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hotel Management, Hotel Management
Dear Janeth,Thank you very much for your grade. You will always be welcomed and warmly hosted in our property. Wish you all the best.
by A verified traveler
Posted 16 Oct 2024
Loved being in a central location to Karakoy bars and restaurants and Galata tower.
Comment from Hotel Management
17 Oct 2024 by Hotel Management, Hotel Management
Dear Jenn,Thank you very much for your nice comments on our location. You will always be hosted warmly here by our team. We are waiting for your next trip to Istanbul and excited to welcome you again! Wish you all the best.
by A verified traveler from Rostock
Posted 9 Oct 2024
Wenn ich ein 5 Sterne Hotel zu einem hohen Preis buche, dann erwarte ich auch 5 Sterne. Gebucht haben wir ein größeres Zimmer und bekommen haben wir ein kleines, einen Punkt Abzug gibt es dafür. Einen weiteren Punkt Abzug gibt es für die fehlende Toilettenbürste, für einen Fernseher ohne Streaming Möglichkeit, für einen Seifenspender der nie nachgefüllt wurde und für Steckdosen, die aus der Wand raus ragten. Allen Gästen die Ruhe bevorzugen würde ich davon abraten im 10 Karakoy zu übernachten, man bekommt erst nach der dritten Nacht ein Auge zu. Von der Sauberkeit her können wir uns nicht beschweren. Buchen würde ich dennoch nicht noch einmal.
Comment from Hotel Management
10 Oct 2024 by Hotel Management, Hotel Management
Dear Jean-Marc,We would like to thank you for your comments and weare sorry that your recent stay with us was not up to your expectations. Kindly informing you there are no lavatory brushes in our rooms as a procedure, and please also be reminded that your feedback is always valuable to us to be able to improve our service.Kind regards.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Hotel Management, Hotel Management
Dear Aysen,Thank you very much for your high grade. We are looking forward to welcoming you back in 10 Karaköy! Best Regards.
by A verified traveler
Posted 4 Oct 2024
It was clean and lovely
Comment from Hotel Management
6 Oct 2024 by Hotel management , Hotel Management
Dear Yara,Thank for your all lovely comments! :) We've also looking forward to welcoming you back in 10 Karaköy! Best Regards.
