Ratings based on 57 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from brooklyn
Posted 30 Aug 2024
by A verified traveler
Posted 10 Jun 2024 on Hotels
Comment from Hotel Management
10 Jun 2024 by Ali ABDALLAH, Hotel Management
Dear Dr Mohamed , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely ,Ali ABDALLAH General Manager
by A verified traveler from baltimore
Posted 20 May 2024
Comment from Hotel Management
9 Jun 2024 by Ali ABDALLAH, Hotel Management
Dear Mr. ASHRAF , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
by A verified traveler from baltimore
Posted 20 May 2024
People there are amazing, the views are so beautiful
The staff’ there are so friendly so helpful, I love it and I will be back again for sure
Comment from Hotel Management
9 Jun 2024 by Ali ABDALLAH, Hotel Management
Dear Mr. ASHRAF , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
by A verified traveler
Posted 17 Oct 2023
Comment from Hotel Management
22 Oct 2023 by Ali ABDALLAH, Hotel Management
Dear Mr. Saud , We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Ali ABDALLAH General Manager
by A verified traveler
A Gem in Ismailia
Posted 6 Oct 2023 on HotelsWhat a great location and wonderful service. I believe my room was freshly renovated as everything seemed brand new. I did extensive walk throughout the area, which was very clean, tons of football (soccer) going on, and lots to see.
Comment from Hotel Management
10 Oct 2023 by Ali ABDALLAH, Hotel Management
Dear Mr. Micheal, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ali ABDALLAH General Manager
by A verified traveler
Posted 23 Aug 2023 on Hotels
Comment from Hotel Management
2 Jan 2024 by Ali ABDALLAH, Hotel Management
Dear our valuable guest,Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please share us your concerns on guestrelations.ismailia@accor.comWe appreciate your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ali ABDALLAHGeneral Manager
by A verified traveler
Posted 16 Jul 2023 on Hotels
Comment from Hotel Management
2 Jan 2024 by Ali ABDALLAH, Hotel Management
Dear Mr. Ehab,Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please share us your concerns on guestrelations.ismailia@accor.comWe appreciate your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ali ABDALLAHGeneral Manager
by A verified traveler
Posted 31 Mar 2023 on Hotels
Comment from Hotel Management
30 Apr 2023 by Ahmed IBRAHIM, Hotel Management
Dear Mr. Andrew We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
by A verified traveler
Posted 12 Feb 2023
Great Hotel, Staff are very helpful and friendly, the place is very well furnished, quality of service is amazing.
Thank You Mercure!
Comment from Hotel Management
17 Feb 2023 by Mercure Ismailia , Hotel Management
Dear Mr. Hussein,We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ahmed IBRAHIMGeneral Manager
