Ratings based on 989 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Hotel was really nice, me and my girlfriend wanted a chilled night one night and used the spa which was great and had the best room service
Comment from Hotel Management
6 Dec 2024 by Christian Naso, Hotel Management
Dear Samuel,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Christian Belmonte, Hotel Management
Dear Rita,Thank you for choosing Montcalm East and for taking the time to share your feedback with us.We are delighted to hear you had such a wonderful experience and we look forward to welcoming you back soon for another amazing experience!Warm regards,Christian BelmonteFront Office Manager
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by anista, Hotel Management
Dear Daniel,Thank you for the fantastic 5-star rating! Appreciate it much. We can’t wait to welcome you back!Warm regards,Anista GurungGuest Experience Ambassador
5 out of 5
by A verified traveler from Wanaque

Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Christian Naso, Hotel Management
Dear Eva,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Very polite staff and nice and clean and lovely rooms
Comment from Hotel Management
28 Sep 2024 by Christian Naso, Hotel Management
Hello Adam,Thanks for taking the time to share your feedback with us!I have shared your comment with the rest of the team as a moment of celebration for the guest experience we aim to deliver.Kindest regards,Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler

Posted 18 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Christian Naso, Hotel Management
Dear Genadi,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Christian Naso, Hotel Management
Dear Malay,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christian NasoGuest Experience Manager
4 out of 5
by A verified traveler from Aventura

Posted 31 Aug 2024
5 star quality service Good rooms appointed with all you need Excellent cleaning turn around Accommodating staff I recommend it. It’s off beaten track slightly for tourists but there’s a tube station very very close by. Recommended
Comment from Hotel Management
31 Aug 2024 by Christian N., Hotel Management
Dear Ezequiel,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler

Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Christian N., Hotel Management
Dear Jasmine,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
5 out of 5
by A verified traveler from Chicago

Posted 23 Aug 2024
Second time staying here in the last few years and has been consistently great! Also indicative that it is well managed
Comment from Hotel Management
23 Aug 2024 by Christian Naso, Hotel Management
Hello David!On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the rest of the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christian NasoGuest Experience Manager