Ratings based on 271 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
3 out of 5
by A verified traveler

Posted 7 Oct 2024
No staff. Lack of directions to get there. 35 miles from yellowstone.
Comment from Hotel Management
11 Oct 2024 by Beth, Hotel Management
Hi John, All guests are sent written directions on how to get to The Hideaway Lodge and also are told how far we are from Yellowstone immediately after they book. I'm sorry if you did not see or receive this information. As to not having staff present, my host who lived there fell and shattered the bones in her foot and had to have surgery. Since it was so near the end of the season we were not able to find a replacement. Thanks for staying!
4 out of 5
by A verified traveler

Posted 2 Oct 2024
The lodge is beautiful and clean, but we were unable to drink the tap water because of contamination and the stove in the kitchen was non-functioning leaving only a hot plate to cook on.
Comment from Hotel Management
2 Oct 2024 by Betsy, Hotel Management
Thank you for your patience while we work on a couple of issues. And thank you for being our guest.
4 out of 5
by A verified traveler

Posted 30 Sep 2024
Liked the theme of the room. Very nice accommodation
Comment from Hotel Management
2 Oct 2024 by Betsy, Hotel Management
Thank you.
4 out of 5
by A verified traveler

Posted 27 Sep 2024
Cabin was beautiful. Hard to find, down unpaved roads, no sign, we thought was someone’s private property. Nice quiet stay though.
Comment from Hotel Management
2 Oct 2024 by Betsy, Hotel Management
There is only one mile of unpaved road and it is well packed. If you follow your GPS there should be no problem finding us. Thank you for taking time to give us feedback and thank you for being our guest!
4 out of 5
by A verified traveler

Posted 16 Sep 2024
The hotel room was cozy and pretty decent as was the building with plenty of shared space to relax after exploring the area. The breakfast options are ok but limited. There’s no TV in the room, and all appliances - kettle, coffee maker, microwave are in the kitchen. One thing that could be better is that the signage across various rooms was kind of overwhelming & ironically missing the most important sign of all - the one that shows you where to turn off / which building is the Hideaway Lodge. Currently the sign at the driveway entrance just says “Private” which is not what you’d normally see at a place that has guests on a regular basis.
Comment from Hotel Management
17 Sep 2024 by Betsy, Hotel Management
Well, thank you Geoffrey, that is good information for us to know. We like to hear how we can do better.
3 out of 5
by A verified traveler

Posted 15 Sep 2024
Very comfortable. Self check in. Not close to restaurants, but relatively close to Yellowstone, if that is your destination. Price is good.
Comment from Hotel Management
15 Sep 2024 by Betsy, Hotel Management
Thanks for being our guest, John. And we appreciate your feedback.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Property as described and instructions were clear. We would've appreciated knowing about the water bacteria before arrival. Seemed clean however we did find a dirty clear plastic cup (like for cough syrup) on floor in bedroom. Beautiful property and breakfast was ok. If someone was there in morning to make a simple breakfast (egg casserole, breakfast sandwich, biscuits and gravy, or fresh fruit etc)and some good coffee - not just a Kuerig- the place would be amazing and would be worth the extra price needed. The property is very secluded with no grocery or restaurants near. All that was descibed beforehand and expected but just saying those additions would knock it out of the park even with a higher price. All in all a very beautiful property and clearly defined upon check in. Good value. easy drive to Yellowstone park.
Comment from Hotel Management
15 Sep 2024 by Betsy, Hotel Management
Chris, we appreciate those suggestions. Who knows what could happen in the future? We'd love to knock it out of the park. Thanks for being an awesome guest.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Beth emailed all the instructions needed for access to the property. The shared bathroom and kitchen was a new experience for me. But it turned out well, thanks to Beths emails. It would be great to rent the whole place for a week for my family.
Comment from Hotel Management
15 Sep 2024 by Betsy, Hotel Management
It's a beautiful area and we love to share it with our guests. Thanks!
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Nice place to stay. A few things were out of order, but they were listed when we arrived.
Comment from Hotel Management
15 Sep 2024 by Betsy, Hotel Management
We try to be very clear, so our guests know exactly what to expect. Thank you for sharing your time with us.